Jorge Alejandro Astacio Castro

Experience

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  Bancredito

  Apr 1993 - Sept 2007

  Computer operator / Bank teller / Office clerk

  • Provided customer service explaining rent, sales, and vehicle registration taxes.• Processed data using Microsoft Office.• Completed both mandatory courses on inputting Costa Rican government tax documents.• Maintained cash control with daily & monthly closing reports.• Processed international currency exchanges, and collection of departure duties and taxes.• Specially selected for pressing airport job, which included weekends and longer commute.• General office duties as fax, file copies & documents, and daily & monthly closing reports.• Received a promotion after only 7 months for accurate and rapid ability to digitalize checks, deposits, credits and debit notes.• Worked closely with customers opening and closing various accounts Show less

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  Fast Undercar

  May 2009 - Jan 2014

  Customer Service

  • Collect past-due balances for the owner’s company.

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  Learning Right Technologies

  Jan 2014 - Mar 2014

  Internship

  • Tech Support.• Scanning, photocopying and importing documents.• Create and edit professional documents. (Lectora Inspire).• Use Internet for research purposes.

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  Manpower

  Aug 2014 - Dec 2014

  Floater Teller

  • Receiving coin bags for carriers, prepping and processing deposits.• Order money and ship out money for all carriers.

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  GBS Linens, Inc.

  Jul 2015 - Jul 2017

  Customer Service

  •Collect credit card and check to the customers.

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  H&R Block

  Dec 2016 - Apr 2017

  Tax Preparer

  •Preparing complete and accurate tax returns at accounting software.•Generating business growth, increasing client retention, and offering additional products and services.•Providing IRS audit support.•Support office priorities through teamwork and collaboration.

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  Robert Half

  Jul 2019 - Dec 2019

  File/Accounting/Data entry

  • Post, upload and scan resident’s checks through Yardi software.• Data entry in Excel and Word, and verifying are amounts owed by customers.• Creating Work orders for tenants while speaking to customers and checking history on accounts.• Organize file Residents documents and put notices on resident’s apartments.

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  Apoyo Financiero, Inc.

  Feb 2020 - Oct 2020

  Customer Service Representative

  •Process payments and cash register balances. •Filing customers loans documents. •Customer service and collection activities.

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  Wesco Group, Inc.

  Oct 2020 - May 2024

  Customer Service Assistant

  Print customer orders and deliver them to their addresses. Collect Checks and credit card to customers.

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  DolEx Dollar Express, Inc. Part time job

  Jun 2023 - now

  Customer service cashier

  Selling to the customers some products as Checking Cash, send money transfer to another countries, money orders, using cash register computer.

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  National Coatings & Supplies | Single Source, Inc. (NCS | SSI)

  Jun 2024 - now

  Driver representative/Customer Service

  Delivery paint and supplies products to the Bay Area and stock/re-stock shelves with parts from received shipments.