Lucy Buckmaster

Experience

• 

  JoJo Maman Bébé

  Sept 2017 - Apr 2018

  Customer Advisor

  Gained an expert knowledge of products, bra fitting, weaning and breast feeding Operated the till for transactions and cashed up at the end of operating hoursCarried out mail orders for customers, using the company’s software Responded to calls from customers and head office

• 

  Harlow Playhouse

  Apr 2018 - Sept 2021

  Host

  Organised private events and ensured they ran smoothlyServed customers food and beverages at the barLiaised with performers and their management during appearances at the venueCommunicated with customers via telephone and email to take bookings Used 8x8 software to process payments and G suite to complete daily tasks

• 

  TOG (The Office Group)

  Sept 2021 - Sept 2022

  Member Host

  Creating a customer experience by greeting guests upon arrivalAnswering calls and booking clients into meeting rooms, using Office RnDPre-empting issues that may arise within the building and help to resolve themEfficiently taking payments via telephone and in personUsing Microsoft Office programmes to complete daily tasks

• 

  Butler & Stag Estate Agents

  Sept 2022 - now

  • Property Manager

    Jul 2023 - now

  • Office Coordinator

    Sept 2022 - Jul 2023