Mohammad Jafarbekloo

Experience

• 

  Bahman Group

  Nov 2012 - Mar 2013

  Project Manager in customer support services

  Environmental research studies in automobile industry

• 

  Mofid Securities Company

  Apr 2013 - Dec 2015

  Marketing Specialist

  • Developed comprehensive marketing plan for a five-year business roadmap• Extracted and analyzed customer data to identify patterns, trends, and potential market opportunities • Led a comprehensive advertising plan and increased market share from 20% to 26% in three years• Gamified the loyalty club to increase customer engagement and reduce churn• Defined marketing automation campaigns and led a 40% increase in customer retention for top products

• 

  MTN Irancell

  Jan 2016 - Jun 2022

  Product Owner

  • Dramatically increased monthly active users (MAU) for self-care application "MyIrancell" from 200k to 17m in six years.• Collaborated with product management and stakeholders to align product strategy with company goals • Lead the development of new features and services based on customer needs and market gaps and Defined product backlog items and guided Agile development teams Scrum framework.• Conducted customer behavior analysis and redesigned UX to drive a 30% increase in revenue• Improved NPS score from 4 to 4.7 on MyIrancell application• Successfully launched new services, such as "Shake Feature," leading to a 50% increase in daily engaged users Show less

• 

  Trivago

  Jun 2022 - Sept 2022

  Product Owner

  • Stakeholder management and communicating regularly with high-level managers and the users of the product to get their requirements and extract their needs.• Proactively work with the scrum team to do the clarification meeting so that they comprehensively figure out the exact requirements.

• 

  Censhare

  Oct 2022 - now

  Product Manager

  • Led the product management of two of censhare's most revenue-generating products: DAM and CMS • Defined and executed product roadmaps aligned with the company's overall strategy• Proactively managed stakeholder expectations and established strong relationships with executives, partners, and cross-functional teams to ensure alignment with the company's overall strategy and product roadmap.• Effectively participated in Scrum ceremonies, including sprint planning, review, and retrospective, to foster collaboration, prioritize product backlog items, andmaximize value delivery.• Continuously refined backlog items and collaborated closely with developers• Implemented two successful major releases, integrating content editor with Xeditor and restructuring communication widget and Migrated virtual file system to Fuse-T technology Show less