Cutberto Lechuga

Experience

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  Farah

  Aug 1996 - Mar 1998

  System Supervisor

  Network and Server AdministrationTechnical support and Hardware maintenance..Software development for shipping processes.

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  Futurama

  Mar 1998 - Oct 1998

  Developer

  Provide software solution for Inventory and Teller applications.

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  Lear Corporation

  Oct 1998 - Jul 2002

  Black Belt / Planning Systems Engineer

  Provide software solution for Industrial Processes.Identify and develop Black Belt projectsMentor Green Belt Projects

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  Genpact

  Jul 2002 - Jan 2008

  Provide specifications for System functionality for new processes according to Client requirements.Report, replicate and document system failures for bug corrections.Configure system for minor changes on the system output for new Credit Applications.Test and signoff GENPACT vs. Customer connectivity and system functionality. Schedule and report invoicing for minor and major system enhancements.Coordinate Customer-specific software upgrades and new installations.Manage and coordinate activities for Technical Support. Show less

  • Project Leader (Business Analyst)

    Jan 2004 - Jan 2008

  • Scanning and Software Engineer

    Jul 2002 - Jan 2004
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  Genpact

  Sept 2008 - Mar 2013

  New Business Implementation, including initial responses for customer requests, development of proposal, pricing inputs and timelines. Project Management of the solution implementation until the project becomes operational regardless of location.Day to day operations for projects implemented in Danville.Provide onsite support for Mailroom solutions for Segregated Customer with ~30MM pages scanned per annum.Manage relationship with 3rd party vendor responsible for partial services provided as part of the solution (Check printing, Courier Services, Scanners, etc) Show less As part of Genpact Operations Development Program (GOLD) performed different roles within the company including:- Transition Manager .-New Business Implementation, including initial responses for customer requests, development of proposal, pricing inputs and timelines. Project Management of the solution implementation until the project becomes operational. Manage relationship with 3rd party vendor responsible for partial services provided as part of the solution.- Operations Manager.- Manage operation for existing customer, process with turnaround times of 8 and 10 minutes.- IT Transitions Manager.- Propose, define and Implement IT infrastructure, mailroom and workflow solutions for new customers. Coordinate Mexico-India Gateway activities and IT related handshake, including new implementations, standardizations and enhancements to existing systems. Show less

  • Operations Leader for Document Management Operations

    Apr 2012 - Mar 2013

  • Transition Manager and Operations Leader. (Project Manager)

    Feb 2010 - Apr 2012

  • Transition Manager

    Sept 2008 - Feb 2010
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  DATAMARK, Inc.

  Mar 2013 - Jul 2017

  Responsible for Project Management for internal projects as well as new customer implementations for Voice and Document Management solutions. Responsible for managing the project in order to accomplish its goals and provide the services required within constraints such as time, cost and agreed quality standards.Oversee and update Senior Management and Client on the progress and risks associated with the projects.Responsible for day to day operations for Data Entry Process for a transportation company with service delivery out of Juarez and India and Mailroom services for a healthcare company. Show less Responsible for Project Management for internal projects as well as new customer implementations for Voice and Document Management solutions. Responsible for managing the project in order to accomplish its goals or provide the services required within constraints such as time, cost and agreed quality standards.Oversee and update Senior Management and Client on the progress and risks associated with the projects.Responsible for day to day operations for Data Entry Process and Customer Contact for a transportation company with service delivery out of Juarez and India. Show less

  • Transition Manager/Business Unit Leader (Project Manager)

    Sept 2015 - Jul 2017

  • Transition Manager/ Business Unit Manager (Project Manager)

    Mar 2013 - Sept 2015
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  Lear Corporation

  Jul 2018 - Jan 2023

  Project Supervisor
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  NTT DATA Services

  Jan 2023 - Sept 2024

  Project Program Management Advisor
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  ComDiez

  Nov 2024 - now

  Project Manager

  Coordinate New Initiatives as well as Continuous Improvement