Chloe Robinson

Experience

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  Thrive Healthcare

  Aug 2017 - Dec 2017

  Application Tester

  - Provided feedback and insight to the product owner for improvements to the user interface and user experience.- Tracked defects on Visual Studio Team Services; accessed database using SQL to change parameters and layout. - Wrote and executed test plan and test cases for the mobile app using Visual Studio Team Server- Wrote and executed test cases for the web based user interface- Tracked defects on Visual Studio Team Services and clarified issues with the offshore development- Interacted with offshore resources clarifying use cases and test cases and defects- Utilized SQL to access database to validate test cases, change parameters and layout, test functions, keep logs of records, and store records in the database- Developed an understanding of the Agile development process and role as a tester Show less

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  Lionbridge

  Aug 2018 - Jan 2019

  Internet Assessor

  - Evaluated search engines to optimize their results. - Reviewed quality of webpages and assigned ratings. - Improved algorithms for Google, Bing, Siri, Apple, Android, and others.

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  Braddock Avenue Books

  Aug 2019 - Dec 2019

  Intern

  - Evaluated and recommended manuscripts for publication (novels, short stories, memoirs)- Proofread and tested for grammar and spelling errors, inconsistencies, clunky phrasing, and word choice

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  The Fresh Market

  Aug 2019 - Feb 2021

  Guest Services Associate

  - Assisted customers with final purchases and answered questions at the checkout counter- Operated handheld scanner and maintained the database for the store- Provided quality customer service- Operated computerized cash registers and credit card machines - Maintained, cleaned, and arranged checkout areas of grocery store- Pioneered the Instacart mobile pickup service- Trained employees for various positions in the store

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  Baptist Health

  Feb 2021 - now

  Works with the reporting team for all Baptist Health hospitals in Arkansas. -Designs, builds and configures within assigned Epic system modules and any supporting third-party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system-Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements-Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training when needed Show less

  • Application Analyst

    Nov 2023 - now

  • Information Associate

    Feb 2021 - Nov 2023
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  The Luxury Lady

  May 2023 - Nov 2023

  Web Developer / Administrator

  - Managed an e-commerce website for The Luxury Lady- Supervised site migration to a dedicated server, improving performance and meeting the needs of the growing business- Created domain emails and set up a mailer with analytics- Improved product photo editing / uploading process to increase image quality and performance- Set up a system to prevent website bloatIncreased responsiveness and fixed design errors- Wrote and edited content on the site- Ensured an accurate database and system of record- Set up an automated and redundant backup system- Solved tickets from users- Improved the SEO, increasing Google search referrals- Improved the site’s search engine- Trained other employees and admins on how to use the site- Worked with the owner to add new features to the website- Worked on the front-end and back-end of the site- Provided hardware and software support for employees Show less