Benjamin Achtenberg

Experience

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  US Navy

  Jan 2006 - Jan 2007

  Hospital Corpsman

  Served as a medic at Naval Hopsital Camp Lejeune. Designed and ran an Infant Security Watch for the Mother Baby Unit.Served as on floor IT assistance

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  Flagstar Bank

  Sept 2007 - May 2009

  Helpdesk Technician

  Provided first call resolution to both internal clients and external customers.Responsible for analyzing loan applications and determining what was causing the problem.When needed, Assigned ticket to the appropriate second level support group and followed up with the client or customer.

• 

  Jack Henry

  May 2009 - Apr 2024

  My main focus is on email security, threat analytics, and sandbox exploration. I do this while following proper NIST and other cybersecurity standards and applying them to our environments.Corrected multiple SPF records from being invalid to being valid in under a week with no external spend. Continue to monitor and update as needed across multiple domains.Within 6 months, took 12+ domains from having no DMARC policy to a policy of DMARC Reject with no additional spend. Architected a FIM solution from the ground up, at a cost that is 33% what the previous solution was. We continue to expand and add additional functionality for this solution across the entire enterprise.Work closely with the lead on our PAM platform and make suggestions on how to improve security posture.Work across multiple teams, business units, and individuals to increase the security of the company as a whole while building a better user experience.Rebuilt our malware detonation and sandboxing platform, including enabling API access to improve automated file testing and increasing platform stability significantly.Worked on automating many security tasks, integrating with our change management platform for full transparency and visibility while increasing throughput.Mentor other engineers on the details of PCI\FIM\E-Mail Authentication (SPF\DKIM\DMARC), Email Security, and several other items.Work with other internal and external teams and vendors in order to stay abreast of emerging threats, trends, proper security configuration and posture, and work through proper response\mitigation steps when an issue is found. Show less Oversight and management of Branch Anywhere product line.Develop applications for internal teams to automate multiple support solutions.Use DevOps methodologies to ensure that all teams are on the same page and are mutually benefiting from each-other. Assist and mentor other employees.Maintain TFS repository and build servers.Maintain VmWare Vcloud organization.Maintain all Web\DB\APP servers used by team.Develop security related documentation and suggest enhancements to secure deployment and maintenance of application. Show less Analyzed our client upgrade process and increased monthly upgrade capability by 300% while reducing staffing required for upgrades. Managed all client upgrade projects, equating to 15-20 active projects at any one given time. Analyzed system design and performance requirements and made recommendations that reduced client system requirements by 50% while increasing system performance.Developed database loading application that automated a previously manual process, saving several hours of manual work per usage of the tool. This amounted to a minimum of 12 hours of saved work per week.Assisted engineering with the development and execution of Functional Requirement Specifications (FRS) and Software Requirement Specifications (SRS), ensuring that security, performance and usability was at the forefront of each design.Performed issue analysis and correction for clients.Served as a Subject Matter Expert (SME) for 3 different areas - Citrix, Check21/FRB Check Processing and Network\System\Server configuration and analysis.Analyzed system issues for root cause and submitted work items for correction when needed.Developed system documentation and procedures to create a standardized implementation which was both easier to implement and was easier to support, while increasing client usability Implemented and configured check imaging and processing software for banks and credit unions of various sizes. Suggested best practices to reduce workload and increase productivity, resulting in institutional savings.Assisted clients in adapting their Business Continuity Plans (BCP), Incident Response (IR), and Disaster Recovery (DR) plans and policies to accommodate any changes that the application and new configuration may have introduced. Show less

  • Senior Information Security Engineer

    Jun 2022 - Apr 2024

  • Supervisor, Application Engineering

    Jul 2017 - Jun 2022

  • Senior Application Engineer

    Jun 2015 - Jul 2017

  • Upgrade Coordinator

    May 2009 - Jun 2015
• 

  Delta Faucet Company

  Apr 2024 - now

  Cyber Security IT/OT Manager

  Built new cyber and information security program from the ground up.Designed and implemented Threat & Vulnerability Management controls that reduced Risk Per Asset (RPA) score by over 60% within first 3 months.Designed and Implemented SIEM solution that provided Network Observability for the first time, giving additional visibility across Cisco ISE devices.Worked with multiple teams, business units, and locations to lock down the ICS\OT network, protecting and isolating crown jewel platforms. This was achieved with zero impact or downtime to the manufacturing facilities. Implemented PAM solution to completely remove local administrator and modernized JIT access across multiple systems. Show less