Melanie Derr

Experience

• 

  Conseco Medical Insurance Co

  Aug 1994 - May 2000

  Senior Customer Service Representative

  * Assisting customers with inquiries on the administration (premium, benefit changes, cancellations, etc.) of the health insurance policy.* Assisting other representatives with their questions and trouble-shooting, as needed.

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  Maywood Evangelical

  May 2000 - Nov 2003

  Children's Ministry Director

  Coordinated and planned all programs in the church for the children; oversaw and trained volunteer staff who worked with the children.

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  Campus Crusade for Christ Prayer Letter Service

  Mar 2004 - Jan 2008

  Assistant Office Manager

  Handled Customer relations with clients who used the service; tracked workflow and assigned duties as needed; Kept track of supply inventory and ordered as needed

• 

  Kids Around the World

  Feb 2007 - Mar 2020

  Coordinate logistics, communications and travel arrangements for our volunteer Impact Team trips. My focus was on walking trip participants through the application and fundraising process for their trip, tracking donations and any necessary paperwork needed - constantly working to improve the process to make it the best experience possible for them. I also served as their key contact person as they prepared to go. Working with the Team Leaders, I helped to coordinate the logistics for the trip. In past years, I have worked with staff and partners to ensure no details of a project are missed and could move forward in a timely manner. Coordinated office volunteers; Managed details of overseas shipping for playground builds; Coordinated Training and Outreach projects, as needed; Oversaw Storyboard production; Show less

  • Communications and Events Associate

    Jan 2020 - Mar 2020

  • Impact Teams Coordinator

    Feb 2007 - Jan 2020
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  Rock House Kids

  Mar 2021 - now

  Responsible for creating, coordinating and helping to strategize all aspects of RHK Marketing and Communications. Write grant applications on behalf of Rock House Kids to seek funding for special projects, as needed.

  • Marketing Coordinator

    Mar 2022 - now

  • Assistant Development Coordinator

    Mar 2021 - Feb 2022