James Cuvilier, BCOM, IFC

Experience

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  Australian Red Cross

  Nov 2009 - May 2010

  Subscription Agent

  • Generate consumer engagement in current campaigns • Employ direct marketing sales tactics• Positively encourage individuals to sign-up for a monthly charitable donation• Represent various charities in a professional manner• Securely record clients banking information and identity• Report to management on daily and weekly sales volume

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  St City Roasters

  Jun 2010 - Jul 2011

  Warehouse Floor Coordinator

  • Manage accuracy and efficiency of order completion • Maintain inventory levels • Maintain clientele and account information• Place orders for delivery of raw materials• Communicate with green coffee bean suppliers• Responsible for creating weekly task completion forms • Visit product retailers as required and merchandise product arrangement

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  MacEwan University

  Aug 2012 - Apr 2013

  Culture & Community Coordinator

  • Organize events and campaigns to encourage student involvement on campus• Prepare event proposals for management approval• Conduct market research in the development of relevant monthly awareness campaigns• Use spreadsheets to create budgets and records of fund allocation• Communicate with both internal and external vendors • Track metrics related to student engagement via survey• Employ presentation software to report on term overview

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  Gravity Pope

  Feb 2014 - Nov 2017

  Sales Associate

  • Maintain and exceed personal sales goals• Provide administrative support by managing phone and email correspondence• Demonstrate effective communication skills when assisting clients • Report to management on the effectiveness of promotions and marketing materials• Employ knowledge of software programs, such as Word & Excel• Develop and maintain a base of personal repeat clientele• Facilitate customer inventory requests

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  Arcadia on 124th

  Dec 2015 - Jan 2017

  Events Coordinator

  • Schedule performers and promote events• Commission development and distribution of marketing materials• Order sound gear and event equipment• Facilitate back-line for events and coordinate stage setup • Allocate front of house roles• Manage communication between artists and managers leading up to events• Conduct community outreach for opening acts and local sponsors

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  Canadian Stage

  Nov 2017 - Jan 2018

  Subscription Coordinator

  • Reached out to previous event attendees to encourage the purchase of season passes• Coordinate with other departments to understand the needs of the company• Maintain up-to-date knowledge of the creative direction of Canadian Stage• Completed sales training in relation to subscription sales• Managed ticket purchasing for upcoming events• Provide support to box office staff

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  Shop Bonsai

  Nov 2017 - Sept 2019

  Brand Strategist

  As a Brand Strategist at Bonsai, I supported the Head of Partnerships in new partner acquisition and introduction to the Bonsai platform. While in this role, I would regularly interact with merchants, monitor a backlog of inter bonsai-retailer activity, and develop procedures to encourage partner engagement. This role saw me regularly using Shopify, Stripe, Avatax and periodically interacting with shipping services and brokerage companies. This role saw me daily completing tasks, including: - Onboard new merchants to the Bonsai Platform, including but not limited to connecting API integrations and establishing shipping solutions- Maintain relationships with merchant partners, including the development of new partner success strategy as well as product return procedures- Oversee digital inventory on app and highlight product categories to be adjusted for fit with target cohort- Communicate the merchant perspective to internal Bonsai teams to inform development decisions - Develop an outreach email strategy and employ video content, animations, and make use of infographics in partner communications. Show less

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  Shop Bonsai

  Nov 2019 - Jul 2022

  Senior Merchant Operations Specialist

  As a Senior Merchant Operations Specialist, I manage Bonsai's media editors and copywriters responsible for revising all media distributed via the Bonsai platform to ensure a high degree of consistency and standardization across all platforms. In this role, I confirm all media presented is consistent with the Bonsai brand and voice, which ensures a seamless and reliable experience at all user touchpoints. Tasks I regularly complete in this role include:- Act as a mentor to crucial content department personnel and continually look for ways to improve procedural efficiency- Ensure that all business narratives and messages are in support of the content strategies and editorial decisions formulated by Bonsai- Oversee the development and management of Bonsai's brand standards and content style guides, as well as the overall expression of the business's corporate identity through the content developed- Connect with internal Bonsai teams to ensure the content strategy is consistent with UX requirements- Help curate product collections and oversee content tagging to ensure robust product recommendations - Review content and develop strategies for further collaborations with Bonsai's publisher and merchant partners - Demonstrate departmental agility by taking on ad-hoc tasks and projects as needed Show less

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  Global Maxfin Investments Inc

  Jul 2022 - now

  Associate Financial Advisor

  Global's mission is to build an organization of qualified professionals to deliver financial peace of mind to Canadian families.• Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.• Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call existing and potential clients to identify opportunities for growth and revenue. • Leveraging technology - Become a technology expert. Share your knowledge across various teams and help with new technology adoption and new team member onboarding. Show less