Ian Balaban

Experience

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  Calvin Klein

  Mar 2006 - Aug 2009

  Sales Associate

  • Organized and maintained excellent store appearance controlling stock rotation• Managed registers and day end close out• Assisted in training new employees

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  Tejatari Tea

  Jun 2014 - Feb 2015

  Marketing Assistant

  • Assisted with launch of new company and product• Performed research analysis for company development including competitor analysis• Negotiated company vendor contracting and generated proposals• Managed customer interfacing and web presence

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  Hunterdon Academy of the Arts

  Nov 2014 - Feb 2015

  Administrative Assistant

  • Managed customer interaction and assisted in new client marketing. • Maintained overall organization administratively, including day to day activities with students, parents and staff.

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  Delhaize America

  Feb 2015 - Aug 2016

  Business Analyst / Project Coordinator

  Business Analyst, PMO• Develop and maintain report forms, formats, dashboards and other end-user information portals. • Collaborate with leadership and technologists; including executives, managers and subject matter experts in developing informational requirements.• Generate ad-hoc reports for end-user system tool and database queries. • Run resource allocation assessments for proposed projects and provide recommendations on allocations for project approval.• Create specifications for reports based upon business requests. • Integrate data from multiple sources to produce required data elements.• Successfully launched a corporate resource management application that provided insight to over allocations and resource availability across multiple departments.• Define and developed test cases utilized during User Acceptance and oversaw test program implementation. • Develop end user training program, analyzed end user training metrics.• Create process documents for dashboards, end-user information portals and for maintaining report forms.Project Coordinator, Master Data Management• Planned, organized, and monitored IT projects and coordinated work assignments of MDM project team.• Assisted in development of corporate communication plan for MDM initiative.• Reconciled vendor invoicing with consultant time reports.• Liaison between internal business units and IT organization.• Coordinate meetings and record/distribute meeting minutes. • Work with project manager to allocate resources required for project. Show less

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  International SOS

  Sept 2016 - Jan 2019

  Technical Coordinator/Junior Project Manager

  • Collaborate with leadership, technologists, teams and subject matter experts in management of Infrastructure and Build projects within both agile and waterfall environments.• Acquired and organized cross-department documentation / artifacts as required in ISO 27001.• Work with incident team to determine success criteria for major software defects and track resolutions to completion.• Fundamental knowledge of JIRA, issue and project tracking application.• Successfully coordinated with team to migrate FR environment to Cloud based service.• Organized and managed multiple infrastructure creation for all environments.• Coordinated with team to migrate US, QA environment to Cloud based service.• Managed and coordinated security patching for month end maintenance. Show less

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  Alphabroder

  Jan 2019 - Mar 2020

  Project Manager

  • Managed rollout of CRM application for the entire Sales Team in US & Canada.• Managed and drove to completion operational and application development projects supporting a retail environment, including ISO 27001 validation.• Coordinated and provided support for financial and distribution channel application deployments.• Monitored and tracked all of IT’s CapEx and OpEx budget, including forecasting. • Tracked, managed and expedited purchase orders and invoices for IT Projects. Show less

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  GEMATICA S.R.L.

  Jan 2021 - May 2021

  Functional Tester
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  SHI International Corp.

  Jan 2022 - now

  • IDCS Manager - PMO

    Jul 2024 - now

  • IDCS Sr. Project Manager

    Jan 2022 - now

  • IDCS Project Manager

    Jan 2022 - now