Shibajyoti Sarkar

Shibajyoti Sarkar

Customer Service Representative

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location of Shibajyoti SarkarKolkata, West Bengal, India

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  • Timeline

  • About me

    Assistant Manager - Personnel at AFCONS Infrastructure Limited - A Shapoorji Pallonji Group Company

  • Education

    • KIIT School of Management (KSOM), Bhubaneswar

      2018 - 2020
      Master of Business Administration - MBA Human Resources Management/Personnel Administration, General

      Activities and Societies: Successful completion of Summer Internship Program from HDFC Bank as a post of Management Trainee on the topic of "Digitization of Banking Services". This is the full report of my summer internship program. I have been posted as a Management trainee in HDFC Bank, Sodepur, Kolkata. Where I did my project on digital services of the bank along with the sales of baking products such as Accounts, FDs, RDs. I am able to convert 10 savings accounts and several fixed deposits which cost almost 10 lakhs during this 60 days tenure. I ma very lucky to get the appreciation letter from my reporting boss for successfully completing my internship with good… Show more This is the full report of my summer internship program. I have been posted as a Management trainee in HDFC Bank, Sodepur, Kolkata. Where I did my project on digital services of the bank along with the sales of baking products such as Accounts, FDs, RDs. I am able to convert 10 savings accounts and several fixed deposits which cost almost 10 lakhs during this 60 days tenure. I ma very lucky to get the appreciation letter from my reporting boss for successfully completing my internship with good number of business to bank. Show less

    • KIIT School of Management (KSOM), Bhubaneswar

      2018 - 2020
      Master of Business Administration - MBA Human Resources Management/Personnel Administration, General A

      Activities and Societies: Financial budget conclave , HR conclave where I actively took part. I am MBA grad and by profession as a HR in AFCONS Infrastructure Limited. Looking for better opportunities in HR world.

    • JIS COLLEGE OF ENGINEERING 317

      2012 - 2016
      B.tech Information Technology 7.64
  • Experience

    • Concentrix

      Nov 2016 - Jul 2017
      Customer Service Representative

      I was responsible for handling international emails of the customers of Apple iTunes Store, where the customers are from across the globe. This job was target based and Concentrix is the only support of Apple India regarding iTunes Store.

    • AFCONS Infrastructure Limited - A Shapoorji Pallonji Group Company

      Nov 2020 - now

      Human Resource Mangament and Administration

      • Assistant Manager

        Jul 2024 - now
      • Officer

        Nov 2020 - Jul 2024
  • Licenses & Certifications

    • Management Trainee

      HDFC Bank
      Jul 2019