Manikandabalaji M

Experience

• 

  HCLTech

  Apr 2021 - now

  ✓ Fixing and debugging the job failures from CHUBB by Working with On-Shore team and Clients by assisting the issue by troubleshooting.✓ Experience with Incident Management, Change Management as the tickets generated from Service Now for the failure happened from multiple teams and bugs will be fixed after proper Analysis to ensure end-to-end success.✓ Knowledge in BRMS.✓ Taking Daily, Weekly, Monthly Backups and Maintaining Backup Logs.✓ Monitor and control all the Subsystems, Batch jobs, Interactive Jobs, Output queues and Job queues.✓ Subsystem related issues that include start/stop subsystems.✓ Working on issues related to backups, batch jobs & troubleshooting.✓ Checking the job logs, ASP utilization.✓ Monthly Restoration.✓ Handling hardware related issues (Tape Library, Hardware management console)✓ Created SOP documentation and conducted training classes for AS/400 System Operators.✓ Coordinating with Third party vendors for tape media maintenance.✓ Verifying media availability for various backup. Show less ✓ Fixing and debugging the job failures from CHUBB by Working with On-Shore team and Clients by assisting the issue by troubleshooting.✓ Experience with Incident Management, Change Management as the tickets generated from Service Now for the failure happened from multiple teams and bugs will be fixed after proper Analysis to ensure end-to-end success.✓ Taking Daily, Weekly, Monthly Backups and Maintaining Backup Logs.✓ Monitor and control all the Subsystems, Batch jobs, Interactive Jobs, Output queues and Job queues.✓ Subsystem related issues that include start/stop subsystems.✓ Working on issues related to backups, batch jobs & troubleshooting.✓ Monitoring the Robot network to detect/find any issues with the jobs running in ISERIES server Show less

  • Analyst

    Oct 2021 - now

  • Engineer Intern

    Apr 2021 - Oct 2021