Aaron Crawford

Experience

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  American TV

  Oct 2007 - Aug 2011

  Home Office Sales Associate

  Greeted customers and ascertained what each customer wanted and needed.Described merchandise and explained use, operation, and care of merchandise tocustomers.Recommended related accessories and protection plans in an effort to drive up sales marginsChecked to ensure that appropriate changes were made to resolve customers'problems.Performed "PC Optimizations" and software installations onto new computers whenever services were purchased. Assisted customers in troubleshooting problems with recently purchased computers over the phone whenever necessary.Occasionally performed in-home installations of computer hardware. Show less

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  Dillards

  Sept 2011 - Aug 2012

  Sales Associate

  Greeted customers and ascertained what each customer wanted and needed. Described merchandise and explained use, operation, and care of merchandise to customers. Checked to ensure that appropriate changes were made to resolve customers' problems. Issued receipts, refunds, credits, and change due to customers.

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  H.h. gregg

  Aug 2012 - Jan 2013

  Electronic Sales Associate

  Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires. Performed "PC Optimizations" and software installations onto new computers whenever services were purchased. Assisted customers in troubleshooting problems with recently purchased computers over the phone whenever necessary. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Computed sales prices, totaled purchases and received and processed cash and credit payment. Checked to ensure that appropriate changes were made to resolve customers' problems. Show less

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  Dierbergs

  May 2013 - Jan 2014

  Produce Clerk

  Safely and efficiently operate and maintain equipment such as code gun, wrapper,scale, pineapple corer, knives, microwave oven, lettuce chopper, pallet jack, and balerStock, inspect, and rotate produce to maintain freshnessProvide outstanding customer service to every customerPromote products and utilize suggestive selling techniques to satisfy the customers

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  Express Scripts

  Mar 2014 - Nov 2014

  Patient Services Coordinator

  Handle inbound/outbound patient, physician and physician advocate inquiries. Enter patient prescriptions, refills, physician orders into system; maintain inquiry documentation, applications/mailers/orders/enrollment forms for new patients; report any allergy, adverse events or duplicate therapy warnings to appropriate group. As applicable, obtain prescriptions to ensure no interruption in patient therapy. Process order rejections, payment, and adjudications. Set up and track delivery of refrigerated products and program materials for patients and physicians. Show less

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  GameStop

  Jul 2015 - Jan 2017

  Game Advisor

  Performed examinations and system restorations of game systems whenever necessary.Computed sales prices, totaled purchases and received and processed cash and credit payment.Ensures that the entire store remains well-stocked, clean, and organized.Provides exceptional customer service to customers, including answering questions and offering recommendations about current and upcoming products.

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  Customer Direct

  Feb 2016 - Apr 2016

  Technical Support Specialist

  Assisted customers in troubleshooting computer hardware, software, and internet connection issues.Remotely authenticated guests onto client’s network using MAC filtering.Escalated tickets to second and third tier support when necessary.

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  Goedeker's

  Feb 2017 - Dec 2021

  IT Specialist
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  Washington University in St. Louis

  Jul 2019 - now

  • Senior Technical Support Specialist

    Jul 2021 - now

  • Technical Support Specialist

    Jul 2019 - Dec 2021