Poonam Thakur

Poonam Thakur

Trainee

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location of Poonam ThakurDelhi, India

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  • Timeline

  • About me

    Immediate Joiner | MBA - Marketing & Operations

  • Education

    • Hemwati Nandan Bahuguna Garhwal University

      2015 - 2019
      Bachelor of agriculture and allied science Forestry and Natural Resources 7.52
    • GD Goenka University

      2020 - 2022
      Master of Business Administration - MBA Marketing & operations 8.52 CGPA
  • Experience

    • The Himalaya Drug Company

      Oct 2018 - Nov 2018
      Trainee

      1. Microbial Inhibitory Activities of Stevia rebaudiana2.Phytochemical analysis of Stevia rebaudiana.

    • KidEx Venture Private Limited

      Jun 2021 - Aug 2021
      Management Intern

      Evaluation of every submitted report on the basis of the performance in the given task which was submitted by the children of different age Group.

    • Just Agriculture-the magazine

      Jul 2021 - Sept 2021
      Marketing Intern

      1.Promote the e-Magazine through various social media Platform.2.Learnt about various techniques for marketing.

    • BYJU'S

      Jun 2022 - Feb 2023
      Future Leader (Marketing)

      1. Formulate, direct, and coordinate marketing campaigns to promote ourproduct, generate leads and to ensure the revenue generated through thezone assigned.2.Market research & data analysis of the assigned region market to explore new opportunities.3.Handled the complete marketing activity of assigned region with a Team of 20 Executives, Assigning andauditing their day -to- day task.and then Generate and compile reports of the team w.r.t lead generation, sales conversion, revenue generated through it, and Successfully managed the budget formarketing activities.4. Analyzed data through Tableau, CRM & Excel for identifying project progress.5. Responsible for running the largest school contract program (DSSL) in our assigned region.6. Ensure on-boarding of educational institutions and handle the entireoperational activity as per the project requirement.( on boarding, executionand BTC walk-ins).5. worked in the various projects like BTL, DSSL S5, ANTHE. Show less

    • ICICI Bank

      Feb 2023 - Dec 2023
      Assistant Manager 2

      Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel.Provide professional customer service to achieve high customer satisfaction and retention.Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank.Develop and maintain banking relationships with select group of customers through individualized customer service.Providing advisory for various products offered by Banks to enhance relationship value.Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment.Ensure coverage of the customer base in accordance with business plans. Show less

    • Classplus

      Dec 2023 - now
      Customer delight
  • Licenses & Certifications