Randy Villalobos

Experience

• 

  Intel Corporation

  Jun 2017 - Jul 2017

  Innovation Center Intern

  This was a 1-month internship.Great experience learning the usage of high-end technology developed by the company. Technology made to help people with disabilities and other daily life innovative solutions.I developed a passion and skills for programming, usage of electronic equipment and how to set instructions on them.

• 

  NI (National Instruments)

  Dec 2018 - Jun 2021

  In this role, I worked with the employees around the globe with high complexity issues such as, Identity Management, Security vulnerabilities, application issues, system troubleshooting including Windows and Apple devices.Scripting in powershell and research to implement solutions in other languages adapted to the company resources.Developed documentation for the processes end to end and collaborated with other teams within the infrastructure team to solve issues.Other tools used: Jira, Oracle, power platforms, Azure, Hyperion, Perforce, SailPoint, SQLserver… Show less

  • Service Desk Support Engineer

    Jan 2021 - Jun 2021

  • Enterprise Desktop Systems Specialist

    Jun 2020 - Jun 2021

  • Information Technology Support Technician

    Dec 2018 - Jun 2020
• 

  World Fuel Services

  Jun 2021 - now

  In this period, I took ownership of the infrastructure of the team, where the automations run, make sure everything is correctly configured, troubleshoot issues with Java compatibilities, built a strong collaboration with IT to solve GPO issues, system issues, Oracle requests, permissions…I continued developing automations for multiple segments with UIPath mainly.I became the SME and overall admin of the system and all the functionalities, this helped to evolve and be one of the tech leads of the team, perform QAs, assist my colleagues on technical issues, escalations with our stakeholders, partners and making sure we solve things internally.Toolset used: AWS, Azure, Windows, Python, PS Scripting… Show less

  • RPA Developer ll - FPR

    Aug 2022 - now

  • RPA Developer I - FPR

    Feb 2022 - Aug 2022

  • FinOps Coordinator III

    Jun 2021 - Feb 2022