Ashley Ferraro

Experience

• 

  TwinStat

  Nov 1998 - Mar 2001

  Location Manager

  Hired and trained all employees.Made work schedules.Processed work hours for payment.Daily deposits for locations.

• 

  First National Bank & Trust

  Sept 2000 - Mar 2001

  Customer Service Representative/Teller

  Processed banking transactions for customers.Sold additional financial products.Maintained and balanced cash drawer.

• 

  Reflections Rejuvenation Spa

  Mar 2001 - Mar 2003

  State Licensed Nail Technician/ Receptionist

  Licensed Nail Technician- manicures, pedicures and application of artifical nails.

• 

  Sallie Mae Servicing Corporation

  Mar 2003 - Feb 2004

  Claims Adversion Representative

  Answer and assist customer calls, collect loan payments, or make arrangements to bring past due accounts current, note record of conversations, send and receive faxes/email, comply with all collection procedure due diligence and assure all accounts follow federally mandated procedures.

• 

  Verizon

  Jan 2004 - Dec 2004

  Customer Service Representative

  Set-up payment arrangements for past due accounts. Process payments. Explain billing. Sell services.

• 

  Conseco Senior Health Insurance Company

  Apr 2005 - Nov 2006

  Policyholder Service Representative

  Answer telephone in call center environment. Assist existing policyholders regarding provisions of existing policies. Verify and explain benefits to medical providers. Assist callers with filing claims and payment procedures.

• 

  Conseco Services LLC

  Nov 2006 - Jul 2007

  Commission Accounting Representative

  Evaluate sale reports for account payable disbursements, prepare manual commission check requests and wire money transfers, monitor weekly, monthly, quarterly, and annual commissions produced.

• 

  Comcast

  Jun 2008 - Jun 2013

  Customer Account Executive/ Sales Consultant

  • Handle customer concerns with services and billing• Sell service and equipment• Schedule installation and service appointments

• 

  Chrysler

  Sept 2013 - Feb 2014

  Die Cast Machine Operator

  *Operate die cast machine*Inspect parts*Clean and oil machines* Inventory records

• 

  Allied Solutions LLC

  Jul 2014 - Oct 2015

  Claims Adjuster

  • Asset Recovery• Ensure loss payee protection• File and complete claims with Department of Insurance

• 

  St Vincent's Health

  Jun 2016 - Dec 2016

  Radiology Patient Access

  • Pre-register services• Obtain prior authorizations and verify coding for radiology procedures • Enter patient and insurance information for billing

• 

  Regional Chiropractic Center

  Dec 2016 - Jul 2020

  Office Manager

  • Hire, train, terminate, and process payroll of staff• Oversee billing, coding (ICD-10) & (CPT), and collections of accounts• Update, secure, and maintain contracts• A/R and A/P of all office accounts

• 

  Caterpillar Inc.

  Sept 2021 - now

  Analyst

  • Ensure documents meet requirements of issuing societies • Process international requests for compliant certificates • Handle internal and external customer requests in expeditious and professional manner • Data verification and entry in multiple marine power systems

• 

  Progressive Mechanical, Inc.

  May 2023 - now

  Project Accountant

  Compiling and reviewing project budgets, expenses, and feesPreparing invoices Preparing and analyzing financial reports, such as actual cost, working capital, and taxReporting to project managersWorking with auditors and providing cost estimates