Diane Deroo

Experience

• 

  Proximus

  Oct 2010 - now

  B2B portfolio management and strategy execution. Manage 3 back offices of about 20 persons each.Responsible for quoting, ordering, project follow up and customer feedback during implemention of Belgacom Explore for large and medium sized companies. Manage a team of 6 persons supporting an organisation of about 200 people, by streamlining problem management, project start up, coaching and training, automation, tools etc. My team of about 30 persons is resposible for the coordination of the implementation of Belgacoms Explore product and the communication towards the customer during the implementation phase.

  • Strategy Manager

    Jun 2022 - now

  • Portfolio Management and Strategy Execution

    Jun 2017 - Oct 2022

  • Customer Service Delivery Manager

    May 2012 - May 2017

  • Problem Manager

    Oct 2010 - May 2017

  • Customer Project Coordination Manager

    Oct 2010 - May 2012