Francesco Pirelli

Experience

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  Milontours S.r.l.

  Aug 2011 - Nov 2014

  Tour Leader

  - Accompanying groups of students during all the period in UK and in deep knowledge of the following towns: London, Bournemouth, Brighton, Oxford, Cambridge, Bath, Canterbury, Salisbury, Poole, Portsmouth, Southampton.- Serve customers, comply their every requests and deal with operators for the best permanence- Establishing and maintaining excellent reputation with all providers within the business.

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  Exceltour Ltd

  Jan 2015 - Jan 2016

  Sales and product

  - Promoting and marketing the business, sometimes to new or niche markets;- Managing budgets and maintaining statistical profits for the company;- Ensuring all bookings and reservations are processed accurately;- Responding to all phone enquiries promptly, courteously and in a friendly manner.

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  Premier Inn

  Jan 2016 - Jul 2016

  Front Of House Manager

  • Mise en place, managing the day bar (including restaurant beverages), hosting the shift, receiving and storage of goods, secure transactions including cash handling and end of shift Accounting.

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  Santi Restaurant Pizzeria

  Jul 2016 - Oct 2019

  Restaurant Manager

  - Responsible since the opening of a new Authentic italian restaurant in East Village,London, in the new area of the Olympic athletes village;- In charge of overall restaurant operational execution;- Increased sales goal by 18% from the second month of activity;- Negotiated best price with trade suppliers by quality and price;- Performed quality control to ensure the highest standards of food and beverageservice;- Set budgets and analysed restaurant expense and sales for profits and losses troughoutthe month;- Audited the work environment to ensure compliance with health and safety regulation;- Maintained great relationships with customers and created a great environment;- Organised private events;- Monthly meetings with owners;- Managing the new emerging delivery market opportunity with Deliveroo and Ubereatand consolidating strong relationships with Account Managers;- Calculating staff hours and paysleeps;- Making rotas for kitchen and floor staff;- Proposing new business opportunities to owners;- In charge of Assumptions and Firing staff when needed;- Managing the restaurant bank account for the whole period; Show less

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  Chiriatti Tour

  Jan 2020 - Mar 2020

  Sales and Mice Product Executive

  Incentive, Mice bookings and product sales

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  Evvai.com

  Jun 2020 - Sept 2023

  Hotel Contract and Product specialist

  - Expand Evvai.com portfolio finding new opportunities by analysing the market trends in the destination (Italian market);- Ensure hotels are re-contracted and on sale within specified deadlines;- Organize regular visits to hotels to build and/or maintain relationships;- Consult and agree with the Director of Contracting on an ongoing basis regarding additions to product;- Negotiate and contract rates, special offers, allocations, added-value deals, overrides and other special deals ensuring Evvai.com has the best rates available on the market;- Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals;- Address and resolve any standard/service level issues with suppliers;- Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis;- Assist with group placements as necessary; Show less

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  Michelangelo International Travel

  Oct 2023 - now

  Hotel Contract Manager

  Expand Michelangelo International Travel hotel portfolio finding the right choice hotel by analysing the market trend in the destination assigned;- Ensure hotels are re-contracted and on sale within specified deadlines;- Organize regular visits to hotels to build and/or maintain relationships;- Consult and agree with the Director of Contracting on an ongoing basis regarding additions to the product;- Negotiate and contract rates, special offers, allocations, added-value deals, overrides and other special deals ensuring Michelangelo International Travel has the conditions available on the market;- Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals;- Address and resolve any standard/service level issues with suppliers;- Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis;- Assist with group placements as necessary;- Contracting restaurants, wineries, museums, and all other services Michelangelo offer;- Develop new market destinations by working on Michelangelo catalogue productions on German, American, Scandinavian and Itallian markets; Show less