Stephanie Fish, CF APMP, A-CSM, A-CSPO, CS

Experience

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  Sprint

  Apr 2013 - Apr 2020

  Provided Business Indirect Partners with a resource for CL and IL account maintenance, account billing research, BYOD activations, order entry, report creation, quotes, IOT products and services, productivity market place orders, curiosity activations, contract submissions, technical support, Proposals (RFPs, RFQs, RFQs), special projects, and many other services. The Elite Support team allows our ABRs and MSPs and Indirect Partners to focus on sales. Subject Matter Expert in Productivity Market Place, CSM/ICARE, SFDC (Opportunities, Quotes, NWOs), RAI for lease and IB orders.Skills:IOT- (SaaS) ActSoft, AirWatch, AirWatch Express, Dialpad, G Suite, Geotab, Go Canvas, Knox, Microsoft O365, Movius, myDevices, OMNI, Spireon, Sprint Enterprise Messaging, Sprint Secure AI, Sprint Secure Mobile AI, Street Smart Workforce Management, UBER Conferencing, Multi-Line, etc.- Processed New Sales Orders along with Change Orders-Salesforce (SFDC)- Proficient in order processing and system knowledge -ZOOMINFO- Proficient knowledge -CSM/Samson- Billing system UI, BOLT System- Order processing, RAI- Order Processing-Knowledge in all Microsoft programs, Skype, WebEx, Slack, and Zoom for Conferences, IM.*** Merged With T-Mobile April 1, 2020... continued role under T-Mobile *** Show less

  • Multi Channel Operations Elite Support Team - Project Manager

    May 2017 - Apr 2020

  • Executive Senior Analyst II - Project Manager

    Sept 2015 - May 2017

  • Premier Care Business Customer Service Lead

    Apr 2013 - Sept 2015
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  T-Mobile

  Apr 2020 - Oct 2022

  Provided Business Indirect Partners with a resource for CL (including Federal) and IL account maintenance, account billing research, BYOD activations, order entry, report creation, quotes, IOT products and services, productivity market place orders, curiosity activations, contract submissions, technical support, Proposals (RFPs, RFIs, RFQs), special projects, and many other services. The Elite Support team allows our ABRs and MSPs and Indirect Partners to focus on sales. Subject Matter Expert in Productivity Market Place, CSM/ICARE, SFDC (Opportunities, Quotes, NWOs), RAI for lease and IB orders.Skills:IoT- (SaaS) ActSoft, AirWatch, AirWatch Express, Dialpad, G Suite, Geotab, Go Canvas, Knox, Microsoft O365, Movius, myDevices, OMNI, Spireon, Sprint Enterprise Messaging, Sprint Secure AI, Sprint Secure Mobile AI, Street Smart Workforce Management, UBER Conferencing, Multi-Line, etc.- Processed New Sales Orders along with Change Orders-Salesforce (SFDC)- Proficient in order processing and system knowledge -ZOOMINFO- Proficient knowledge -CSM/Samson- Billing system UI, BOLT System- Order processing, RAI- Order Processing-Knowledge in all Microsoft programs, Skype, WebEx, Slack, and Zoom for Conferences, IM. Show less

  • Bid Management Manager - TFB

    Apr 2021 - Oct 2022

  • Enterprise Sales Support - Project Manager - TFB

    Aug 2020 - Apr 2021

  • Multi Channel Operations Elite Support Team - Project Manager

    Apr 2020 - Aug 2020
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  FORWARD Platform

  Feb 2023 - now

  As Revenue Operations Manager, I optimize the systems, processes, and data that drive revenue across sales, marketing, and customer success teams. With a passion for streamlining operations and aligning departments, I use data-driven insights and strategic planning to enhance performance and accelerate growth. Collaboration and cross-functional alignment are key to achieving measurable outcomes.- Sales and Marketing Alignment: Ensuring seamless processes between go-to-market teams for optimal revenue generation.- Data Analytics & Insights: Building reports, forecasts, and actionable insights to inform decision-making.- Process Optimization: Refining workflows to drive efficiency and scalability.- Tech Stack Management: Maximizing the effectiveness of CRMs, marketing automation tools, and other technologies. Show less - Source potential RFx opportunities and review and document RFx requirements - Coordinate, schedule, and track proposal tasks - Perform research on solicitations, buyers, and funding programs as directed- Contribute to the development, implementation, and continuous improvement of the proposal process, supporting tools, templates, artifacts, and knowledge management platforms.- Contribute and collaborate on proposals and presentation decks- Assist with initial draft and budget creation and proofreading as directed (including Q&A of the final draft)- Perform post-submission outreach - Assist with maintaining proposal templates, content library, and other materials.- Continually improve processes and streamline efficiencies in proposal development.- Administrator and support of maintenance updates in tools. Show less

  • Revenue Operations Manager

    Oct 2024 - now

  • Proposal Coordinator

    Feb 2023 - Oct 2024
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  NotaryWise Signing Solutions LLC

  Jan 2025 - now

  CEO - OWNER

  Provide professional notary services across multiple domains, including general notary work, loan signings, I-9 verifications, remote notary services, and field inspections. Efficiently manage the full signing process—from document review and identity verification to notarization and final submission—ensuring accuracy, compliance, and seamless transactions. Conduct thorough field inspections, delivering detailed reports and photographic documentation to support business and real estate operations. Additionally, leverage technology to streamline scheduling, document management, and secure client communication. Show less