Olayemi Aworetan

Olayemi Aworetan

Educator and Administrator

Followers of Olayemi Aworetan528 followers
location of Olayemi AworetanLagos Island, Lagos State, Nigeria

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  • Timeline

  • About me

    Customer Experience | Customer Service Operations | Contact Centre | Business Analysis | Customer Insight |Service Improvement

  • Education

    • University of Ibadan

      -
      Diploma in Statistics, BSc Economics, International Tutor Certificate
    • Nexford University

      2021 - 2022
      Master of Business Administration - MBA Business/Managerial Economics
  • Experience

    • Lead City High

      Oct 2007 - Aug 2014
      Educator and Administrator

      Class Teacher, Subject Teacher, Club Cordinator, School Budgetting, Administrator, Member Excursion committee, Pastoral Staff and Team Leader

    • Ronchess Global Resources Limited

      Sept 2014 - Dec 2016
      Administrative/Human Resources Manager

      In charge of General Office Management, ensuring that all RGRL transactions and services are carried out to order. Management of day-to-day procurement and inventory control, office logistics, manage all company correspondence, handle complaints. Oversee preparation of bid documents, maintain project registers, pursue all employee references. Carry out personal tasks for the Managing Director.

    • CMB Building Limited

      Jan 2017 - Mar 2019
      Account Relationship Manager
    • Sterling Bank

      Mar 2019 - now

      Design, own and execute all operational strategies of all customer support functions in the bank. Manage the bank's High-Net-Worth Individual card relationships Responsible for customer satisfaction and handling the bank's priority customers.

      • Head of Customer Care

        Dec 2021 - now
      • Lead , Card Experience Management and Specialized services

        Jan 2020 - Dec 2021
      • Lead , Priority Customer Service Desk

        Mar 2019 - Jan 2020
  • Licenses & Certifications

    • International Tutor Certificate

      Cambridge International Education
    • Certified Customer Service Professional (CCSP)

      Udemy
      Sept 2019