Prashant Sharma

Experience

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  LUBOIL FILTRATION SYSTEMS PRIVATE LIMITED

  Jun 2014 - Jul 2015

  IT Engineer

  Key Responsibilities:Learned about SQLite 3 to Implement and manage the Database management system in the company to track the raw material.Trained my juniors on software tools and explained to them how to check for bugs and cure them.

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  Midas IT Services India Pvt Ltd

  Aug 2015 - Oct 2017

  Assistant Manager

  Key Responsibilities:I was handling Client Relations and Gathering their requirements with respect to the project and present it to the IT team.Liaison between client and corporate contacts to bridge the gap and provide better client satisfaction. I have managed a team of 20 different coders and with their help, we provide results before deadlines.Conducted Market Research to suggest changes to client IT requirement could be a website, mobile application, or any hardware.I have worked on a live project as well as maintained the database for a Biometric Device and help my senior managers in handling different tasks. Show less

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  Online Reputation Management

  Nov 2017 - May 2019

  Account Manager

  Key Responsibilities:Online Reputation Management (Digital Marketing) for International & domestic clientsInterviewed and Trained every Account Managers and Relationship Executives in Solution Architecture, sales techniques, and old experiences.Liaison between client and corporate contacts to provide client servicing.Managed and sustained clients through different teams. Even accompanied Account Managers on client site.Conducted Market Research for competition analysis and curating a strategy to work on a digital platform.Practical & business-focused approach to achieve organization goals & coupled with interpersonal & communication, analytical & presentation skills.Conducted events, seminars, and in-house fun activities. Show less

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  Easyrewardz Software Services

  Jan 2020 - Feb 2022

  Key Account Manager

  Key Responsibilities:Efficiently managed Brands like AL~JUDE, BIBA, Nike, Skechers, The Fern Hotels and Resorts across different verticals. Managed a team of 10+ members which were integrated across data, campaign execution, analytics, and servicing executives to ensure day-to-day delivery and success of the client.Developed customer loyalty strategies using data analysis and reviewing market space.Create monthly promotional plans for highly targeted marketing campaigns with the objective of customer acquisition, loyalty, and growth using offline and online vehicle basis analysis such as – product, platform affinity, category performance, churn prediction, etc…Positively influence existing clients about new features in the program to generate revenue.Strengthen and maintain current business through constant communication, dependable client servicing & delivery, and trustworthy relations.Works closely with all internal partners, to ensure strategic objectives of the program are met. Show less

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  Bajaj Finserv

  Mar 2022 - May 2022

  Senior Project Manager Lead
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  HCLTech

  Jul 2022 - now

  Associate Manager