Nur E Azam Shakil

Experience

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  Data-Path Limited

  Jan 2015 - Oct 2015

  Executive Officer

  I worked as a Retirement Fund Plan Administrator at Data-Path. In my 10 Months Tenure I have planned and managed 70 Account on Behalf of Our Mother Organization Tristar Pension Consulting. This 10 Month was as exciting as it gets. I have studied a whole new vertical and gained knowledge of how US Companies and employees within, manage their retirement fund and how their Pension system works. My Core Responsibilities were: 1. Preparing yearly statements of retirement fund for business clients by collecting, processing and managing investment related data2. Investigate and report anomaly in reported data at client side and investment manager side3. Prepare forecast of future trend in investment return and tax implication based on retirement plan model4. Processing payroll contribution files for yearly tax filing Show less

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  Grameenphone Ltd

  Oct 2015 - May 2017

  Executive - Business Operations | Financial Services | Commercial

  After an unique experience on retirement fund planning, Grameenphone provided an opportunity to get a global exposure working with Mobile Financial Service team which certainly helped me to understand how our society will look at Finance and Banking in near future. I joined in the Operations team of GP's Financial Services where my major responsibilities were: 1. Operational reporting and channel monitoring for any issues. 2. Back office support for retail channel and customer. 3. Stakeholder management and coordination with partner bank for smooth MFS operation. 4. Settling any transnational disputes between Mobicash and Partner Banks.5. Bill Pay Fraud Management and resolution for both customer and retail fraud.6. BillPay issue resolution and maintaining SLA.7. Preparing document and service modality before new service launch. Show less

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  Grameenphone Ltd

  Oct 2017 - Jan 2019

  Managed Product Development Sprint From User Research to Prototype Validation.1. Successfully pitched development concept for Liquid Eye (Following Design Sprint Methodology), securing a finalist place in Telenor Ignite internal incubator program2. Won Telenor Ignite program, securing a year long funding for developing Liquid Eye - a digital distribution interface backed by predictive algorithm for stock & retail liquidity management. 3. Conducted commercial rollout of Liquid Eye App to 65 field officers to serve 5000 retailers4. Worked in multiple innovation projects. Where we ran User Research, Prototyping and Validation test to develop new products. (Ex- Retail Tech, Ad Tech, Fin Tech, Ed Tech) Show less Moved to a new domain of work within Financial Services Department focused on Research and Analysis of Customer Behaviour and Industry itself. My Core Responsibilities were:1. Payment Industry Research and Analysis to find out best practices and present to Management. 2. Insight generation from various internal and external data source to understand and assess customer behaviour. 3. Developed Go To Market strategy to drive Business KPI.4. Managed Lottery and Pull/Push SMS services. Show less

  • Incubation Manager | Business Innovation | Digital

    Jun 2017 - Jan 2019

  • Senior Executive - Customer Analyst | Strategic Initiative | Financial Services

    May 2018 - Sept 2018

  • Executive - Product Management | Financial Services

    Oct 2017 - May 2018
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  Robi Axiata Limited

  Jan 2019 - Dec 2020

  Manager - Digital Product & Growth | Innovation & Branded Digital Services

  Being the leader in Telecom Digital Services Robi has always looked for innovative products that can better serve our citizens in terms of simplicity and user experience. As a part of this team, I am assigned to drive product growth and overall revenue. 1. Managed product lifecycle of country's largest ticketing solution bdtickets.com | Gained 200% sales growth YoY in 2020 before pandemic. 2. Was responsible for driving growth tasks of game products and Bangladesh's largest app marketplace bdapps | Gained double regular player growth for quiz app WiNiT through data driven segmented communication and contextual feature addition. 3. Managed development as Product Owner & launched Game Plan a Fantasy Sports platform (Beta) in Bangladesh. | Currently going through beta testing phase. 4. Launched Life plus beta, a healthy lifestyle solution partnering up with foreign entity. Download - http://bit.ly/lifeplusbd5. Was responsible for research, strategy formulation, business model generation, product development, pilot testing and go to market for new digital products & initiatives which can create alternate revenue source for Robi. Show less

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  United Commercial Bank PLC

  Jan 2021 - Dec 2021

  App Business Lead | Product & Strategy, UCB FinTech

  Managed upay customer & merchant App lifecycle, product, pricing & new initiatives. Key responsibilities were -1. All Service design in app and ussd collaborating with design and tech team | Major service requirement delivered - Customer Self Registration, Pay Bill, Transaction Receipt, Payoneer, Add Money, Stock Payment, Indian Visa & Other Payment services, App in App partner driven products.2. BRD/PRD creation for new products & features. 3. App service, feature, bugs backlog management to launch/solve as per roadmap. 4. Service pre-live & post-live user acceptance test(UAT) for android & iOS platform.5. Product growth and app monetisation through micro services and segmented campaigns | Launched BTL campaign initiative based on customer behaviour to increased DAU | Achieved Zero to 0.8m Monthly Transaction Active customer. Tools I use frequently -1. Excel & postgres for data analysis. 2. Figma & Marvel for product design and briefing. Show less

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  BKash Limited

  Jan 2022 - Dec 2023

  Financial Product Manager | Product & Technology

  Responsible for end to end financial product management that includes strategy development, ideation, product requirement document creation, managing product/feature launch as product owner.1. Launched Insurance product marketplace in bKash app. 2. Delivered wealth management & bancassurance product requirement for proposed bKash digital bank.3. Formulated strategy for Investment marketplace in bKash app & launched POC with BRAC EPL through payment gateway integration.

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  Banglalink

  Dec 2023 - now

  Commercial Strategy Manager

  Managing strategic insights & initiatives to drive overall commercial margin & business growth.