Jim R.

Experience

• 

  BAE Systems

  Sept 1994 - Oct 2003

  Provide leadership for programs from initial design concept through entire product life cycle. Responsibilities include overall program financial performance, customer relations, proposal preparation and negotiation. Work closely with current customers to develop follow-on business for current products and new product design concepts. Work with business development to respond to requests for proposals (RFP) and write proposal content and deliver customer presentations. ► Led Urgent Operation Requirement to install NVG/HUD on UK Royal Air Force helicopters for joint operations with US in Afghanistan. Assembled international program team with Elbit in Israel, BAE in UK, and US to design, produce, install, and test system within required six-month time frame; managed ITAR export compliance issues. Grew contract from $7.3 million for 8 Chinook helicopter installations to $30 million for 32 additional systems for Chinook, and a new installation on the Lynx Light Utility Helicopter for the Royal Army.► Led intra-company team to jointly develop and market flat panel displays; led the joint proposal resulting in a contract for development of a new Multi-Function Display for the A-10 "Precision Engagement" program. Key Skills: Program Management | Project Management | PMP Certification | P&L Management | Process Improvements | Customer Relationship Management | Budgeting, Planning, Forecasting | New Business Development | Contract Negotiations | Contract Management | Team Development & Leadership | Strategic & Tactical Planning | Secret Security Clearance Show less Formerly known as Systems Research Laboratories or SRL. Acquired by BAE SYSTEMS in 1997.Led a cross-functional operations team accountable for Electronics Products, Quality, Material and Production Control, System Integration and Test. Developed continuous improvement culture to constantly increase the expectations for meeting Quality, Cost and Schedule requirements for electronic and electro-mechanical products. ► Led the planning, execution, and coordination for the relocation of production operations after the acquisition of the company. Completed the relocation of operations with no missed deliveries and no decline in product quality.► Led the Operations team at the new location as Production Program Manager to ensure a successful transition. Key Skills: Leadership | Program Management | Project Management | Operations Management | Process Improvements | Team Building | Team Development | Team Leadership | Secret Security Clearance | System Integration | Operations | Leadership | Continuous Improvement Show less

  • Senior Program Manager

    Jul 1997 - Oct 2003

  • Director of Operations

    Sept 1994 - Jul 1997
• 

  Ultra Electronics

  Oct 2003 - Apr 2007

  General Manager

  General Manager with full responsibility for P&L management, strategic planning, budgeting, human resources, business development, IRAD investments, regulatory compliance, and overall site security to the Secret level for this business unit. Managed and developed a team of Vice Presidents, Managers and other staff members. Served on US Special Security Agreement Board of Directors for Ultra Electronics Defense, Inc.► Reorganized Engineering, eliminating unnecessary overheads; redirected savings to new product development; increased overall sales by 23% and profitability by 26%.► Negotiated a follow-on fixed price 5-year procurement contract in excess of $10 million for Navy contract with main customer; full engineering staff support, positive cash flow and improved profitability. ► Teamed with Lockheed Martin to develop new system capability for electromagnetic signature controlled cathodic protection; landed DDG-1000 Destroyer contract with General Dynamics. ► Led entry into new market for naval power conversion, teamed with UK partner. Won competitive program for development, production and Qualification of Submarine based Static Frequency Converters. Key Skills : Program Management | Project Management | PMP Certification | Customer Presentations | Proposal Development | Proposal Writing | Customer Relationship Management | Budgeting | Planning | Forecasting | New Business Development | Contract Negotiation | Vendor Management | Staff Development | Leadership | Strategic Planning | Tactical Planning | Secret Security Clearance | ITAR | Export Regulations | Special Security Agreement Show less

• 

  NSI-MI Technologies

  May 2007 - Jun 2010

  Vice President, Customer Support

  Led a global team to provide field service and technical support to an extensive base of new and legacy customers. Implemented improvements in service offerings to grow the existing technical support business. Developed new technical service products to expand the market to adjacent customers and new geographic markets. Overall financial performance responsibility (P&L) for the Customer Support business unit and all operational performance elements, business development and staffing of domestic and international field offices.► Increased bookings and revenue of existing business through improved proposal content and processes. Drove revenue and profit improvement by 20% in this support business unit.► Developed teaming relationships for new technical services opportunities with Honeywell Technical Services and US Navy China Lake for expanded services to our current market.► Led staff improvement activity to enhanced field office staff in US and UK, led team to increase bookings and resulting revenue by 15%.► Improved software maintenance product to include site license features and limited features for occasional users. Increased sales by 20% for the software support product. Key Skills: Project Management | Program Management | P&L Management | Customer Relationship Management | Process Improvements | Budgeting, Planning, Forecasting | New Business Development | Contract Negotiations | Contract Management | Team Development | Team Leadership | Strategic & Tactical Planning | PMP Certification Show less

• 

  ViaSat

  Jun 2010 - Feb 2016

  Senior Program Manager - Technical Services | Field Service | Logistics

  Led the growth and management of service and support business for the large installed base of equipment. Managed the complete life cycle of highly complex projects, including approval, planning, execution, and closeout to achieve objectives on schedule, in scope, and at agreed quality levels. Developed proposals technical services business opportunities and wrote the technical services and maintenance sections for all the proposals in the Antenna Systems business unit. Led Project Managers in the successful completion of project and contract deliverables. Developed and implemented project planning templates, metrics for project schedule, financial and technical performance. ► Developed the Project Management guidelines and governance for support projects. Established metrics, Key Performance Indicators (KPI) and analytics to track project performance, regularly reviewed projects to ensure compliance. Improved portfolio performance to above 40% gross margin► Developed and staffed a dedicated repair operations team. Reduced backlog by 60% and improved repair turnaround by 50%. Increased overall profitability on repairs by 30%.► Developed winning proposals for concurrent multi-year contracts for two customers operating in Europe. Contract value of $8M included maintenance, technical support, advanced replacement spares and reverse logistics support. Planned, staffed and executed the project to achieve gross margins greater than 35%.► Planned, proposed and won a $5M multi-year support contract for US Government contractor to provide repair, technical support, software maintenance and field maintenance of communications equipment. Achieved over 50% GM over the life of the program. Key Skills: Project Management | Program Management | Budget Management | Scope Management | Risk Management | Business Process Improvement | Negotiation | Team Building | Influencing | Collaboration | Leadership | Earned Value | Business Relationship Management (BRM) Show less

• 

  Project Management Institute - Atlanta

  Apr 2016 - Apr 2018

  Senior Program Manager

  Champion the creation, development, production and delivery of the first annual report for the Atlanta chapter of Project Management Institute (PMI). The annual report is a summary of the events and accomplishments of the current year, and a preview into the coming year’s strategic initiatives. I work closely with the vice-presidents and event coordinators to ensure that the successes of the chapter throughout the year are recorded, tracked and included in the annual report. The annual report is released to the membership when the financial results are finalized. The PMI Atlanta Chapter serves the North Georgia and Metro Atlanta area. With over 4700 members, it is one of the largest and most active chapters in the world. The chapter holds 10-15 events each month with topics of interest to a wide variety of industries and business. Our events include dinners, networking meetings, forums, classes, and numerous other small events in the community. Key Skills: Project Management | Program Management | Negotiation | Team Building | Influencing | Collaboration | Leadership | Microsoft Office Suite (Word, Excel, PowerPoint) Show less

• 

  Blink Astro, LLC

  Aug 2016 - Aug 2017

  Business Development Advisor

  "Delivering a Global Network of Connectivity for the Internet of Things" Lead discussions and development of business relationships with key partners and customers with a need for ubiquitous coverage for their internet of things (IoT) sensors. Develop prospects through targeted networking and cultivation of relationships in selected industries. Develop sales materials and presentations about our offering and benefits to present the company and the service offering to customers. Blink Astro is building a first generation data network of small satellites listening for low power signals from our customers’ IoT devices. If your device’s antenna can see the sky, you’ll be able to upload sensor data to our satellites every few hours. Blink will reach those remote M2M devices with our secure and affordable global coverage network. Big data just got bigger.► Internet of Things (IoT) | ► Small Satellites |► CubeSat | ► M2M | ► Precision AgricultureKey Skills: New Business Development | Presentations | Customer Relationship | Proposals | Microsoft PowerPoint | Negotiation | Global Business | Satellite Communications | Project Management | Show less

• 

  Meggitt

  May 2017 - Jun 2017

  Program Manager

  Program Manager of radomes for In-Flight Connectivity. Meggitt is the sole-source manufacturer of the radomes for the Gogo Commercial Aviation 2Ku In-Flight WiFi product. Over 400 radomes have been produced by Meggitt for installation on a variety of commercial air frames, including Boeing 737, 757, 767 and Airbus A-320, 330 for a domestic and international carrier. Meggitt Polymers & Composites is a leader in development and production of complex aerospace composites for military and commercial applications and has a robust and well organized Program Life cycle Management process. Show less

• 

  DataPath, Inc.

  Jun 2017 - Aug 2018

  Customer Support Manager

  Lead the growth and development of the DataPath Customer Support Team to provide a full range of post-delivery and after-market services. My team provides technical support, warranty, extended maintenance and as-required service support, extended maintenance programs, field engineering support, spares analysis, sales and support to ensure that our customers have the resources they need to operate worry-free.DataPath has proven experience providing a wide range of such professional services that help extend the life of our customers’ critical communications investments. Our highly trained, globally experienced staff is ready to offer support customized to your needs, ranging from single projects to long-term, full-time resources. Show less