Faizan Ahmar

Experience

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  Fiverr

  May 2021 - now

  Professional Freelancer
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  Toyota Bahawalpur Motors

  Nov 2021 - Oct 2024

  Monthly reporting to head office, Self and annual audits, planning for smooth process, Kizenman developing Operation monitoring.Receept and inspection of customer vehicles for service / repair job sand raising repair orders as per customer’s technical needs.Providing detailed explanation on jobs to be carried out on vehicle to customers.Providing detailed explanation and technical justification for additional repairs with cost estimate and take approval from customers.Regularly follow up with technicians on vehicles and update the customers regularly on the job progress and ensuring delivery of vehicle on estimated date of delivery.To oversee the work of technicians and provide them assistance for complex repair work.Raising / follow up of unavailable parts requisitions and their update to customers.Carrying out final inspection as per job order to ensure that all the jobs done properly.Conducting post services follow up to ensure customer satisfaction.Analysis & Counter Measures of Service Shop (Mechanical & Body Shop)Monitoring daily operational activities such as daily cars serviced, account receivables, payment settlements, staff attendance, customer complaints, parts availability, Maintenance of equipment and tools, training of staff.SOP Implementation.Analysis of service feedback card, repeat job analysis, customer follow-up & counter measures along with CRO.Random Final inspectionsPlanning and implementation of service promotional activities. Show less

  • Automobile Parts Executive

    Nov 2023 - Oct 2024

  • Automobile Service Advisor

    Nov 2021 - Oct 2023
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  Upwork

  Mar 2022 - now

  Multi-Skilled Freelancer
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  LeadeX pk

  Oct 2023 - now

  Project Manager
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  FortuneByte

  Jan 2024 - now

  Founder
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  Skill Sphere Home Tutors

  Aug 2024 - now

  Founder | CEO