Rahul Chauhan

Experience

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  InMobi

  Sept 2014 - Aug 2022

  Company Name: InMobi/ Ad NetworkTitle: Team Lead (Ad Operations)Location: BangaloreTime Period: Sep’14 – Jul’22Responsibilities:- Identified training needs, coached and mentored team members, utilizing customerfeedback to improve defined metrics and processes- Maintained strong relationships with customers, resolved queries and complaintspromptly, and ensured customer and employee satisfaction through effectivecommunication and problem-solving- Utilized internal creative shop to supplement work of external vendors, resulting inongoing annual savings and a 30% reduction in delivery time on major projects- Managed and tracked key performance indicators (KPIs) to measure theeffectiveness of campaigns- Implemented a launch program that resulted in a 20% increase in engagement, asevidenced by metrics such as website traffic, awareness, and conversions- Directed agency to develop campaigns to increase brand awareness, successfullylaunched HUL, GCPL, Popeyes, Starbucks, and other prominent brands Show less

  • Team Lead

    Jul 2019 - Aug 2022

  • Senior associate ads operation

    Sept 2014 - Aug 2022

  • Senior Associate

    Sept 2014 - Aug 2022
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  Media.net

  Aug 2022 - Nov 2023

  Associate Manager

  CompanyName:Media.NetTitle: Assistant ManagerLocation: BengaluruTime Period: Aug’22 – Nov'23Responsibilities:- Create new advertisers , ensuring smooth operations of projects and processes- Resolving customer queries and complaints, maintaining strong relationships andensuring high client retention- Collaborating with Web Production, Creative Services, and Sales Teams to developand implement effective ad packages and updates, resulting in increased customerengagement and revenue- Troubleshooting campaign issues and discrepancies using analytical and proprietarytools- Shaping strategic plans and marketing strategies in collaboration with senior productmarketers- Received a hike for performance excellence in the current company- Conducted regular performance reviews and provided actionable insights to clients,leading to improved campaign efficiency and increased client satisfaction Show less

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  Start.io

  Feb 2025 - now

  Adops Specialist