Heather Moffo

Experience

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  Hartsrings

  Feb 1998 - Jan 2000

  Manager

  Managed operations for the high-profile flagship location attached to the corporate offices at an upscale children’s clothing retailer. Duties included recruiting, hiring, training, and motivating an average of 15 sales professionals to excel in product knowledge and client relationship development. Conducted customer service and troubleshooting activities, and created innovative advertising campaigns to increase product awareness in the community. Designed attractive in-store and window displays. Selected accomplishments:• Recognized for superior leadership abilities by being entrusted with the responsibility of assisting with the opening of new retail locations. Show less

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  VALIC

  Feb 2002 - Sept 2003

  Lead Generation

  Conducted cold calls on behalf of financial advisors in order to develop new business leads and to set up presentations for this large financial services firm. Scheduled appointments for clients interested in IRAs, 529 College Tuition Plans, Long-Term Care Plans, and various insurance products. Created daily summary reports to keep management apprised of results. Selected accomplishments:• Continually led the office in lead generation by making up to 70 calls per shift and generating an impressive 70% appointment-to-call ratio.• Requested by specific financial advisors due to outstanding skills in new business development. Show less

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  Prudential Fox Roach

  Jan 2006 - Jan 2007

  Realtor

  Independent multi-million dollar producing Real Estate Agent handling all aspects of the real estate transaction process for both residential clients as well as corporate investors. Provided personal assistance to clients seeking to make a residential property purchase or sale, including listing of properties, presenting available properties, and overseeing the mortgage lending process. Provided buyers and sellers with estimated costs and profits. Maintained the budget and expenses for RE/MAX. Selected accomplishments:• Successfully mediated negotiations between buyers, sellers, and fellow realtors.• Established visibility with advertising and marketing both listings and business via mailings, real estate publications, newspapers, and the internet.• Established rapport with lawyers, home inspectors, mortgage companies, insurance companies, contractors, title companies, township authorities, etc. Show less

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  Re/Max Services, Inc.

  Jan 2007 - Feb 2008

  Realtor

  Independent multi-million dollar producing Real Estate Agent handling all aspects of the real estate transaction process for both residential clients as well as corporate investors. Provided personal assistance to clients seeking to make a residential property purchase or sale, including listing of properties, presenting available properties, and overseeing the mortgage lending process. Provided buyers and sellers with estimated costs and profits. Maintained the budget and expenses for RE/MAX. Selected accomplishments:• Successfully mediated negotiations between buyers, sellers, and fellow realtors.• Established visibility with advertising and marketing both listings and business via mailings, real estate publications, newspapers, and the internet.• Established rapport with lawyers, home inspectors, mortgage companies, insurance companies, contractors, title companies, township authorities, etc. Show less

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  Integrated Access Corporation

  Oct 2007 - Jul 2014

  Account Manager/Sales

  Responsible for the developing and growing accounts in the Western U.S. for a global leader in the plasma protein biotherapeutics industry. Selected accomplishments:• Consistently meets sales goals.• Proven flexibility and ability to adjust to the changing needs of clients.• Works with distributors to be sure customers received products in a timely matter at their correct GPO pricing.• Establishes rapport and builds credibility with pharmacy directors, buyers, lab managers, doctors, nurses, and other hospital and doctor’s office staff, as well as distributors.• Demonstrates the ability to work both independently, as well as in collaboration with an in-field Area Manager.• Proven flexibility and driven results for clients in the medical and paper products industries. Show less

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  LRP Publications

  Jul 2014 - Oct 2017

  Federal Products Specialist

  Conducted customer needs assessment to uncover and understand each agency’s needsPresented a variety of software solutions and online courses to Federal HR, EEO and Training Officers via webinars and online and in-person demonstrations.Understand the Federal procurement process and provide proposals, invoices, sole-source letters via several procurement platforms.Cultivated and maintained a sales pipeline and provide a variety of sales reports.Met 12-month sales goal in 9 months Show less

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  Iron Mountain

  Oct 2017 - now

  • Consistently meeting or exceeding monthly sales goals -100% Quota attainment for 2018• Cultivate and maintain a robust sales pipeline.• Leverage and build relationships with my customers and internally to achieve positive results and create revenue• Conduct remote meetings with customers to understand their individual needs and goals and become their trusted partner with in the Records and Information Management practice. • Utilizing my trusted partner relationship with clients to uncover new opportunities and achieve revenue growth from all areas of the Iron Mountain portfolio “Selling the Mountain”• Mentor and assist colleagues within my team. Show less

  • Onboarding manager, Inside Sales

    Apr 2021 - now

  • Senior Customer Development Advisor

    Jan 2018 - Apr 2021

  • Customer Relationship Advocate

    Oct 2017 - Jan 2018