
Courtney Bullock
Front Desk Associate

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About me
Business Process Specialist
Education

Central Michigan University
2013 - 2017Bachalor's Degree Logistics Management/ MarketingActivities and Societies: Alpha Kappa Psi, Logistics Management Council Honors Society (LMC), Supply Chain Management Association (SCMA), St. Jude Up til' Dawn, Business Residential College, Hall Council

Unionville-Sebewaing Area High School
2009 - 2013
Experience

Central Michigan University
Apr 2014 - Dec 2014Front Desk Associate- Operated cash drawer and maintain a balance of $150 to supply students who need exchange of money - Interacted with fellow desk associates daily to enhance general knowledge and create solutions to job issues- Aided residents with questions about campus or around Mount Pleasant to ensure familiarity of area

Rock Gardens Rafting
May 2015 - Aug 2015Reservationist- Strived to reach goals set by the manager by collecting the most revenue in one week- Communicated with the community to promote specials and to inform traveling families about the company- Educated customers about daily activity changes due to high water levels to maintain safety

Kimberly-Clark
Jan 2016 - Jul 2016Process Improvement Coordinator- Engaged in the Supply and Operations Process by assisting Strategic Planners with tasks in a timely manner- Created new processes that provided clarity and further explanation that will be adopted for future endeavors- Actively sought out opportunities to save the company time on top of the already 55 hours saved

Steelcase
May 2017 - Aug 2017Materials Management Intern- Ran daily reports to ensure up to date Late PO’s and cross-referenced reports to find commonalities among suppliers- Partook in a supplier visit to gather meaningful data to maintain the relationship with the customer and find solutions- Branched out to the Communications department to assist in projects and to develop strong relationships

Dow
Jan 2018 - now- Owns and operates supply schedule to fulfill business needs by meeting inventory and customer service targets- Aid in aged inventory reduction working with A. Schulman to downgrade material relating to a -147% reduction- Leads collaboration with quality, customer service, site logistics and planners daily to meet expectations- Manage raw material change between vendor and manufacturing which resulted in cost savings of over $500,000 - Initiated accurate global DIS reporting data and provided details daily and globally to drive business decisions- Implemented DSI capabilities to inventory report to bring more visibility to compare versus our target- Liaison between purchasing and customer service to create new intermodal lane that saved $30,000/year- Performed detailed analysis on long haul opportunities and worked with planners to create cost saving solutions - Met the customer requirements to ensure on-time delivery and lowest transportation cost to the final destination- Maintained metrics and analyzed service issues for overflow and dedicated fleet every two weeks- Monitored and checked the shipment creation process, arranged transportation, and checked compliance- Resolved transactional and logistical issues between the customer and carrier in a timely matter
Business Process Specialist
May 2022 - nowSupply Chain Scheduling Specilist
Sept 2019 - May 2022SC Improvement Team, Industrial Solutions
Jan 2019 - Sept 2019Road Logistics Service Coordinator
Jan 2018 - Dec 2018
Licenses & Certifications

Lean Six Sigma Green Belt
Central Michigan UniversityMay 2017
Honors & Awards
- Awarded to Courtney BullockDean's List - 2013
Volunteer Experience
Volunteer
Issued by Habitat for Humanity
Associated with Courtney BullockVolunteer
Issued by Red Bird Mission
Associated with Courtney BullockC-Team
Issued by Centeral Michigan University - Leadership Safari on Aug 2015
Associated with Courtney BullockMentor
Issued by Big Brothers Big Sisters of America on Nov 2021
Associated with Courtney BullockEvents and Logistics
Issued by St. Jude Children's Research Hospital on Apr 2015
Associated with Courtney Bullock
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