Rizka Aulia Rahmani

Rizka Aulia Rahmani

Followers of Rizka Aulia Rahmani101 followers
location of Rizka Aulia RahmaniGambir, Jakarta, Indonesia

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  • Timeline

  • About me

    Experienced customer service and Admin professional seeking new opportunites

  • Education

    • STIE BIE BISNIS INDONESIA

      2021 -
      Gelar Sarjana Human Resources Management/Personnel Administration, General
    • STIE BISNIS indonesia

      2021 - 2024
      Gelar Sarjana Manajemen Sumber Daya Manusia 3.45

      -

  • Experience

    • Ubiklan

      Jul 2017 - Apr 2020

      - Handle customers online or offline- Create contract letters and explain the contents of the contract to customers- Handle and resolve complaints from customers in case of delay in compensation payment- Create customer reports as a condition of compensation payment- Create Administration payment reports for drivers- Explain and promote products about ubiklan application

      • customer service

        Jul 2017 - Apr 2020
      • periklanan

        Jul 2017 - Jan 2020
    • PT Global Inovasi Cahaya

      Apr 2020 - Dec 2021
      Customare Care

      -Handle customer inquiries through social media platforms such as instagram, email, whastapp, live chat, Twitter- Resolve customer issues or complaints quickly and efficiently- Provide product information, services and company policies to customers- Build good relationships with customers, and increase customer satisfaction- Provide feedback and suggestions to management for customer improvement

    • PT. Prima Bikreasindo Indotama

      Jan 2022 - Dec 2024
      Sales Administration Assistant

      -Explain product details to clients- Communicate with clients to identify client needsFollow up regularly- Foster long-term relationships with clients Create a detailed work plan, including schedule of activities, budget allocation- Organize technical meeting and rehearsal scheduleSearch or Explore the selection of MC for the event to be run.-Create food consumption data reports, for clients, talent, and crew.- Selecting equipment during the event- Place online orders for items needed according to client needs- Prepare goods that will be processed for the Event- Create Client data, for the customer registration column when the event is taking place. Show less

  • Licenses & Certifications