Rizka Aulia Rahmani

Experience

• 

  Ubiklan

  Jul 2017 - Apr 2020

  - Handle customers online or offline- Create contract letters and explain the contents of the contract to customers- Handle and resolve complaints from customers in case of delay in compensation payment- Create customer reports as a condition of compensation payment- Create Administration payment reports for drivers- Explain and promote products about ubiklan application

  • customer service

    Jul 2017 - Apr 2020

  • periklanan

    Jul 2017 - Jan 2020
• 

  PT Global Inovasi Cahaya

  Apr 2020 - Dec 2021

  Customare Care

  -Handle customer inquiries through social media platforms such as instagram, email, whastapp, live chat, Twitter- Resolve customer issues or complaints quickly and efficiently- Provide product information, services and company policies to customers- Build good relationships with customers, and increase customer satisfaction- Provide feedback and suggestions to management for customer improvement

• 

  PT. Prima Bikreasindo Indotama

  Jan 2022 - Dec 2024

  Sales Administration Assistant

  -Explain product details to clients- Communicate with clients to identify client needsFollow up regularly- Foster long-term relationships with clients Create a detailed work plan, including schedule of activities, budget allocation- Organize technical meeting and rehearsal scheduleSearch or Explore the selection of MC for the event to be run.-Create food consumption data reports, for clients, talent, and crew.- Selecting equipment during the event- Place online orders for items needed according to client needs- Prepare goods that will be processed for the Event- Create Client data, for the customer registration column when the event is taking place. Show less