Jemson Vasanthakumar

Experience

• 

  Advent Computer Services, Chennai

  Jan 1989 - Jan 1992

  Engineering Manager
• 

  Alltel Information Services

  Oct 1994 - Dec 2003

  Managed over 50 projects sized from 500 to 4000 hours each.

  • Development Manager

    Aug 2002 - Dec 2003

  • Senior Programmer Analyst

    Oct 1994 - Jul 2002
• 

  Convergys

  Jan 2004 - May 2013

  Senior Manager

  Ran 2 scrum teams of 12 people, including 10 geo-distributed team members, and delivered many mobile apps within AT&T. Efficiently orchestrated release and sprint planning, standups, grooming, retrospectives, and boosted developer productivity by three folds. Executed many small to large scale projects in AT&T Mobility from inception through implementation. Followed various SDLC and EPLC methodologies and frameworks like Agile, Scrum, Waterfall, etc., for successful project delivery.Managed concurrent large-sized complex projects with a budget of $5millions plus.Conceptualized and designed an Incident management tool for development and operations teams to document RCA and RCCA reports. Managed the integration of two major billing accounts from CPW (Care Pricing Wisdom application) to Telegence (Amdocs) billing system, resolving issues and blockers leading to a successful deployment.Headed two major conversion projects in AT&T where AT&T converted 5 big markets with 5 million customers into their customer care billing system (CPW), with a >90% success rate. Show less

• 

  Netcracker Technology

  May 2013 - now

  Senior Program Manager

  Managing a team of 30+ members, that is geographically distributed. Led public cloud transformation: Equipment Upgrade is a combination of Offer Decisioning Tools and services. Planned and executed this on-prem service to the Azure cloud platform. Owned this migration from planning, catalogue and categorizing, ensuring compliances/regulations, and streamlining the maintenance after migration. Extensively worked on automating application development lifecycle through Continuous Integration and Continuous Delivery. Worked with cross-functional teams (development/testing, deployment, systems/infrastructure) and project teams to ensure CI/CD automation progression. Enabled the development teams of (2 teams of 12 and 14 members) to prioritize customer issues based on high impact and control/regulations needs. Managed the end-end delivery of the feature/bug-fix from planning to product release. This helped to streamline and increase teams’ velocity by 50%Took the lead as an agile coach to facilitate the PI Planning event, including acting as master of ceremonies, managing the time-boxed agenda, coordinating key reviews and decisions, and ensuring results of planning are recorded. Coached members of the ART in SAFe and lean-agile practices and mindsets. This helped transform the team to the DevOps model. Led Rally to Jira migration: including implementation of Jira Align and iTrack, migrated Epics, user stories and reports.Coached product owners to achieve their goals and proactively steer development teams by resolving their issues and blockers. Consistently served as an agile coach and leader to deliver solutions and guidance to steer the scrum teams in the right direction. Acted as a liaison between AT&T leadership and business partners and development teams. Effectively coordinated the development across scrum teams via Scrum of Scrums and ad-hoc focused inter-team meetings. Key member of the Advisory Panel in creating MCOE (Mobile Center of Excellence). Show less