Himanshu Khichar

Experience

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  Linkit Software and Services Pvt. Ltd.

  Dec 2018 - Feb 2021

  Product/Business Analyst

  1. Analyzed user feedback and market trends, which influenced the development of two new features, increasing user engagement by 10%.2. Attended customer site visits and industry trade events, engaging with clients to gather feedback on their needs, which contributed to a 12% increase in customer retention and the introduction of tailored features that improved the product's competitive edge.3. Executed product testing & quality assurance, leading to early identification and resolution of 30+ critical issues before product launch.4. Managed customization of website, integrating updates & plugins that improved user experience & boosted site performance by 15%.5. Conducted comprehensive market research & competitor analysis, identifying market gaps, leading to 15% increase in product adoption Show less

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  ZS

  Mar 2021 - May 2022

  Business Analytics Consultant

  Spearheaded projects, ranging from market research, team sizing and alignment to operations management for 5 pharmaceutical clients across North and South America, Europe, and Asia 1. Team Resourcing: Worked on-field force team resourcing which includes field team size analysis and resourcing with correct roles & responsibilities. This involved designing of team organization structure as well.2. Alignment: Worked on field force Territory Designer tools and have worked on more than 2 sizing and alignment projects across multiple big clients. Have experience in working with the Medical team to find solutions around field team structure, roles, and responsibilities. This involved working with pharmaceutical CRM data in US and EU geography3. Industry Benchmarking: Worked on project which included benchmarking of field team sizes & responsibilities across similar-sized organizations4. Medical rep effectiveness: Worked on-field force data assessment project with the real-time survey response analysis using a macro-enabled excel workbook5. Analytical tools: Designed custom analysis tools in applications such as MS Excel, MS Access and ZS proprietary software6. Market Research: Worked on customer view surveys which involved preparing surveys, coordinating with vendors, and conducting response analysis over various analysis tools to create the Market Research studies; and Designed quantitative surveys to understand customer knowledge and awareness of certain drugs Show less

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  Northeastern University

  Jan 2023 - Apr 2024

  1. Facilitating seamless transitions for international students by providing invaluable insights and support as they adapted to campus life and U.S. culture.2. Demonstrating exceptional time management skills by effectively managing up to 25 mentees, conducting regular in-person and virtual check-ins, and maintaining up-to-date reports on the Mentorship Platform.3. Leveraging product management expertise in the marketing team to create compelling graphics and engaging YouTube videos for the GSM platform, increasing program visibility and enhancing accessibility to essential resources.4. Organizating and hosting of Office of Global Services (OGS) events, ensuring seamless execution and a positive experience for attendees. Show less 1. Assisting in the systematic literature review and writing of a research paper around competency-based education in infectious diseases and use of immersive media (such as VR, AR, etc.)2. Data extraction and assessment of medical literature for inclusion / exclusion; Interpretating results and report writing.3. Exercising independent judgment within generally defined practices and policies that lead to processes for obtaining results. 4. Contributing to the development of posters and manuscript publications, including methodology papers.5. Leading team of 4 researchers Show less Prep/Administrative Help:1. Preparing materials/handouts2. Meeting weekly with staff facilitator prior to session3. Taking attendance during sessionsFacilitating weekly GLI sessions:1. Co-facilitating weekly GLI sessions and activities alongside staff facilitators2. Providing input and insight during sessions3. Facilitating one solo session of GLI (Week 7 – Communication)Canvas:1. Reviewing and grading participant discussions on Canvas course in a timely manner2. Tracking participant progress on Canvas and communicating regularly to staff facilitators Show less

  • Global Student Mentor

    Aug 2023 - Apr 2024

  • Lead Analyst, Clinical Research

    Apr 2023 - Nov 2023

  • Graduate Student Government Senator

    Sept 2022 - Aug 2023

  • Teaching Assistant

    Jan 2023 - Apr 2023
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  Elevance Health

  Jun 2023 - Aug 2023

  Product Manager

  Worked in Consumer facing Digital Strategy team in CIO Organization under Matt Penwell Organization. My work includes:Automation of Trend Analysis (RSS Feeds)1. Developed a robust Python-based automation tool to collect, process, and analyze data from various sources in the digital healthcare domain.2. Leveraged data manipulation, HTML parsing, and qualitative data analysis libraries to efficiently gather relevant information from multiple websites, ensuring a constant pulse on industry trends.3. Implemented Celery for task scheduling and distributed processing, optimizing the automation to handle large-scale data feeds and ensuring seamless execution across multiple sources.4. Collaborated with cross-functional teams to understand their requirements and vision, creating a comprehensive Product Requirements Document (PRD) that served as a roadmap for the project's success.Generative AI Trend Analysis1. Used the Python-based automation tool to collect and analyze the Generative AI Trends2. Analyzed the articles and news feeds to collect data related to Gen AI3. Armed with the gathered data, I harnessed various trend analysis techniques to craft strategic pathways for the landscape of Generative AI. 4. The focus was on creating robust strategies tailored for short-term (0-2 years), mid-term (2-3 years), and slightly farther-reaching (3-5 years) horizons. This visionary approach aimed to navigate a course that anticipates the trends of tomorrow. Show less