Jennifer "Jen" Esler

Experience

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  First NBC Bank

  Jan 1994 - Jan 1998

  • Customer Service Representative

    Jan 1996 - Jan 1998

  • Head Teller - Vault Teller

    Jan 1994 - Jan 1996
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  Bank One

  Jan 1998 - Jan 2002

  🔷 Accountable for operations and sales production of the Napoleon and Pan American Offices, supervising a sales staff of 15 employees and overseeing a $5 million loan portfolio and $40 million deposit portfolio.🔷 Met directly with existing clients and prospects to discuss business needs and recommend banking solutions responsive to client needs. Consistently exceeded production, training, and sales goals.

  • Assistant Vice President - Branch Manager

    Jan 2000 - Jan 2002

  • Banking Officer - Senior Relationship Manager

    Jan 1998 - Jan 2000
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  OMNI BANK

  Jan 2002 - Jan 2006

  Assistant Vice President - Business Development Officer - Main Office Branch Manager

  🔷 As Main Office Branch Manager at the headquarters of Omni Bank, called on prospective clients to increase outstanding loans and deposits while developing a sales culture to increase profitability.🔷 Managed a $150 million deposit portfolio and a sales staff of 17 employees at two locations.🔷 Ensured that branch personnel were trained and motivated to attain high quality customer service standards and scores.🔷 Developed and maintained the company’s relationships to maintain and expand business.🔷 Partnered with commercial lenders to maintain and grow client relationships by proactive need-based selling.🔷 Played a key role in creation and development of a customer relationship management program.🔷 Selected to sit on the Strategic Planning Committee to establish profitable growth and production standards. Show less

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  IBERIABANK

  Jan 2006 - Jan 2015

  Vice President, Branch Manager

  🔷 Elevated to Branch Manager position and tasked with acquisition, retention, and expansion of accounts at assigned branches, including Elmwood, River Ridge, Veterans, and Metairie Road.🔷 Led Metairie Road Branch to a ranking of #1 position in the New Orleans Market and #10 in the company out of 215 branches, finishing above budget in all 5 metrics on the Branch Scorecard.🔷 Increased the profitability and retention of a $25 million loan portfolio and $14 million deposit portfolio, with outstanding scores in Client growth, Loan Growth, Checking Growth, Deposit Growth, and Fee Growth.🔷 Created a strong sales environment by coaching, orienting, and educating employees on desired sales behaviors. Accountable for outside sales calls and relationship retention through needs-based selling.🔷 Directed internal audit and expense management reviews. Mentored staff to assist in hiring and promoting new branch managers. Served on the acquisition team to implement the conversion of Cameron State Bank.🔷 Provided ongoing coaching to branch team members regarding business products and services. Proactively solicited new business clients through cultivation of key referral sources. 🔷 Balanced cash window and teller drawers, handled accounts payable and receivable, tracked and recorded transactions, ordered branch supplies, counted cash, and maintained proper documentation. 🔷 Performed ongoing supervision and auditing of tellers and personal bankers, set monthly branch performance goals, led staff meetings, scheduled and trained employees, and managed cash handling and record keeping.🔷 Marketed bank services, accounts, CDs, mutual funds, IRAs, and other products within the branch and at special events. Direct the originating, underwriting, and closing of consumer and commercial loans.🔷 Prepared quarterly financial progress reports as necessary, assisted in auditing, problem resolution, branch review, research, and customer service training. Show less

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  First Horizon Bank

  Jan 2016 - now

  Vice President, Private Client Relationship Manager

  🔷 Promoted within a highly competitive environment to VP-Private Banking position based upon success, results, performance, and leadership achieved in Branch Manager roles.🔷 Received “Fully Successful” & “Frequently Exceeds Expectations” on IberiaBank VP Performance Evaluations in the areas of Leadership, Managing People, Client & Shareholder Focus, Technical Skills, and more.🔷 Work closely with IberiaBank Wealth Management, Investment Services & Commercial Team to improve loan and deposits production, deepen client relations, generating fee income, and achieving top returns for clients.🔷 Serve as a connector, meeting prospects and connecting them with the individuals and departments within the bank to best handle their banking needs while working on a personal book of business.🔷 Focus on networking throughout the community, including attending after hours events with the New Orleans and Jefferson Chambers of Commerce, and many more in order to enhance prospecting.🔷 Built a client portfolio of physicians from local hospitals, including Ochsner, Touro, East & West Jeff, Children’s, and JenCare Senior Medical Center, as well as area clinics and private practices.🔷 Highly successful in developing productive centers of Influence to drive personal banking business and referrals via Real Estate Agents, CPAs, Business Leaders, and Attorneys, coordinating with the Commercial Team.🔷 Major clients include partners, officers, and executives from Adams & Reese, Jones Walker, Shell Oil, Jefferson Parish Sheriff’s Department, Pan American Life, River Boat Pilots, Southwest Airlines, and more. Show less