
Elma Rose Cayabyab
Business Processing Specialist

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About me
Deputy General Manager - Business Development & Corporate Communications
Education

University of the Philippines
2000 - 2004Bachelor's degree History
Experience

AIG Business Processing Services
Jan 2004 - Jan 2006Business Processing SpecialistManagement of Insurance policies adherence, claims processing, analysis of medical reports and hospital bills for process improvement, coordination with other Claims Department and Team Resource Planning

First Data corp
Jan 2006 - Jan 2007Corporate Account ManagerEnterprise & Corporate account sales, market research, client relationship management, sales presentations,proposal generation, sales reporting & analysis, coordination with software specialists for specific account projects and oversee requirement logistics

Re:Source Partners
Jan 2007 - Jan 2008Business Development OfficerMarket research and analysis, marketing plan and execution, develop sales presentation, organized business trips, client communications and site visits, client relationship management for North America accounts, proposal generation and coordination with Project Management Team

Vanafi Ventures Inc.
Jan 2008 - Jan 2009Assistant General ManagerStrategic operations planning and execution, oversee each department activities, management of 12 stores, supervision of 52 employees, monthly sales reporting, break even analysis, financial forecast and budgeting, marketing plan and execution, coordination with Mall Managers and coordination & negotiation with magazines and other media suppliers .

Advanfort
Jan 2010 - Dec 2010Business Development ManagerSupervised 30 sales personnel, in charge of lead generation, streamlined business process for Sales Team: continuous improvement of emails and spiel, territory distribution, implementation of CRM, business intelligence (market research and analysis), sales pipeline report, client relationship management and project implementation

Sitel Philippines
Feb 2011 - Feb 2016Business Development - Sales Support SpecialistLead management, sales pipeline reporting, manages RFI, bid management, organizes client site visits, solutioning and proposal generation, marketing and branding support and business intelligence

Cognizant
Feb 2016 - nowBusiness Development & Corporate Communications Head
Licenses & Certifications

Real Estate Management
Urban InstituteApr 2015
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