Emily Kimbrough

Experience

• 

  Breakaway Solutions

  Jan 1996 - Jan 2000

  Performance Coordinator

  • Worked with Performance Improvement Group to achieve improvements in workplace performance• Found opportunities to improve performance by identifying concerns of directors and teams • Developed New Hire Guide to help new employees become acquainted with the company• Administrated DigitalThink e-Learning online courses for employees• Updated content on the DigitalThink and New Hire sections of Breakaway’s Intranet

• 

  WFD Consulting

  Feb 2001 - Aug 2002

  Support Specialist

  • Collaborated with a team of Consultants on projects to improve clients’ work/life balance• Coordinated the logistics of producing high quality reports and presentations in a timely manner• Maintained staffing grid of project timelines and consultants’ workloads• Maintained large database of companies’ data for benchmarking analysis• Teamed with consultants to develop and implement specialized focus groups

• 

  Linkage, Inc.

  Aug 2002 - Jul 2003

  Project Manager

  • Managed all aspects of 360-degree assessment projects for multiple clients• Ensured client satisfaction through communication of project status and timely response to requests• Consulted with clients to determine their assessment needs and develop project timelines• Provided technical support for participants completing online assessments• Analyzed data, then prepared summaries and PowerPoint presentations detailing assessment results

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  Research Data Technology

  Sept 2003 - Dec 2006

  Project Manager

  • Collaborated with President of RDT to streamline communications within the company and with clients• Tested and improved online surveys for stability of programming• Communicated with clients to determine and clarify their survey and data requirements• Managed ongoing survey projects for large financial services firms• Developed timelines for new survey launches and data deliverable dates• Created checklists for QC procedures and completion of activities in every project phase• Performed quality control of survey data to ensure integrity of data collection• Coordinated internal resources’ schedules to ensure timely data delivery to clients• Interviewed, hired, and supervised the work activities of the administrative assistant Show less

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  The Leukemia & Lymphoma Society

  Dec 2006 - Nov 2007

  Campaign Manager

  • Managed the Boston Marathon Team program’s fundraising, training, and event planning• Managed two Campaign Coordinators within Team In Training• Worked with all levels of local and national Society employees to meet event and budget goals• Maintained reports of fundraising totals, retention rates, and money raised vs. the budget• Built relationships with participants to ensure they have the “experience of a lifetime” and to encourage their further involvement with the Society• Attended weekly training sessions on weekends to build relationships with team members and present them with updated information on their event, fundraising and training• Utilized presentation skills to recruit new fundraising participants• Traveled with team to marathon events in other cities and managed event logistics• Served as the main speaker and speech-writer for pre- and post-marathon celebrations for hundreds of people; identified and coordinated additional speakers Show less

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  Iron Mountain

  Nov 2007 - Feb 2012

  Senior Project Manager

  • Implementing Iron Mountain’s suite of digital archive solutions including Enterprise Archiving, Medical Image Archiving, PC Backup, Server Backup, and Email Continuity/Archiving• Collaborating with cross-functional teams to test and launch new products and enhance functionality• Professional Services Team Lead for 2 data archiving products specifically medical image and enterprise archiving• Creating Professional Services procedures, process flows and documentation for archiving products• Representing Professional Services team at product meetings to drive and coordinate projects and timelines with other teams• Consulting with clients to identify the best solutions to their data archiving needs• Working with clients both on-site and remotely to install and configure hardware/software to operationalize solutions• Identifying and managing project scope changes• Assisting Sales team in discussions with potential clients on product functionality and implementation steps and timelines• Creating training materials and conducting training for internal Sales, Professional Services, and Support teams as well as clients and partners on the functionality of multiple products• Creating project plans, processes and documentation for multiple products and updating as needed• Escalating client issues to appropriate Engineering and Management teams for resolution and communicating progress to clients Show less

• 

  Desktone, Inc.

  Feb 2012 - Oct 2013

  Partner Enablement Manager and Customer Success Manager

  Partner Enablement Manager: August 2012 – October 2013• Collaborating with Internal and Partner Engineering, Operations, Sales, and Marketing teams to ensure all training and materials are up to date to ensure successful deployments• Organizing our internal teams’ resources to train our partners on our product• Tracking Operations Team’s utilization and assigning resources to partner installations • Leading training sessions for Partners and their end customers• Tracking Partner completion of platform installation and training modules for the Desktone Partner Enablement Program• Managing access to and maintaining content for Desktone’s Partner Portal website • Coordinating regular status calls with Internal and Partner teams on project status• Creating and refining technical documentation• Managing distribution of POC desktops for trial periodsCustomer Success Manager: February 2012 – August 2012• Working with Desktone’s direct end customers to gather necessary configuration information• Training customers on managing and maintaining their setup through the Desktone platform’s Administrative portal• Writing and updating customer documentation as needed• Assisting with the transfer of Desktone’s direct customers to our partners Show less

• 

  VMware

  Oct 2013 - Apr 2018

  • Responsible for overseeing, managing and coordinating the buildout of multiple data centers globally, including platform installation, networking setup, documentation• Procured required data center rack space, power and networking• Procured networking equipment needed for data center connectivity• Ran weekly project check in meetings• Ran quick daily check in meetings with teams to get latest status on projects• Built and maintained project plans with input from technical resources• Worked with Finance and procurement teams to approve spending needed• Collaborated with Sourcing team to review and approve quotes for equipment• Managed several cross-functional technical projects • Tracked the planning and progress of all Operational upgrades • Assisted Information Security team with tracking several Compliance related initiatives• Ensured any security vulnerabilities are identified and remediated Show less • Managing large scale customer deployments from project kickoff through end user deployment• Working with partners to guide them through the preparation, installation, and training to be fully enabled with the Horizon DaaS software and product offering• Building relationships with partners to be a trusted resource for them• Regularly updating a report of Horizon Air customer deployments and utilization• Built and maintained dashboard of partner and customer project status for Management review• Managed internal Horizon DaaS IT Beta deployment planning and execution• Tracking completion of platform installations and trainings for partners• Creating and maintaining up to date project plans for multiple partner deployments• Managing Proof of Concept (POC) platform deployments for partners• Updating key partners on the status of POCs and their potential for generating revenue• Supporting partners in onboarding and training their customers• Assisting with gathering and maintaining materials needed for the Horizon DaaS Services Delivery Kit to enable internal PSO and partners to be trained on and run our platform for customers Show less

  • Senior Technical Project Manager

    Jul 2016 - Apr 2018

  • Program Manager

    Sept 2015 - Jul 2016

  • Partner Enablement Manager

    Oct 2013 - Sept 2015
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  Life Coaching

  Mar 2016 - now

  Professional Life Coach
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  Veeam Software

  Apr 2018 - Jan 2019

  Employee Engagement Program Manager

  • Organized Veeam’s Employee Engagement program to create an engaging workplace to attract new talent and retain existing employees• Prepared slide decks for proposed employee engagement programs’ details, costs, benefits, etc. and reviewed them with the CEO• Collaborated with the Employer Branding team to launch and promote new benefits, events and branding• Managed Veeam Cares, the organization’s Corporate Social Responsibility (CSR) initiative• Led a global team of Veeam Cares Regional Leaders to find, promote and lead local volunteer events for employees• Organized local CSR events for teams to participate in• Partnered with Great Place To Work (GPTW) to administer our company survey• Analyzed GPTW survey data to create custom reports for leaders and teams• Worked with internal teams and external vendors to define requirements for a Global Recognition Program• Managed the planning of several All Hands meetings globally with Veeam’s CEO• Worked with external consultants and Veeam’s internal design team to create promotional and information materials for in office events• Coordinated with contractors to create content for and deliver Manager trainings• Organized the production and launch of bi-weekly videos highlighting recent company events and the leaders and employees participating in them• Led bi-weekly meetings with Office Site Leaders and Site Specialists to plan for upcoming events, support office and employee needs and to standardize office branding• Coordinated with vendors to provide healthy fruit and snacks in Veeam’s offices• Worked with Veeam’s Procurement team to review proposals and demos of vendor offerings for services we needed to put in place• Documented the Employee Engagement activities for the company survey, CSR Program, Global Recognition Program and the Workplace Site Leader / Site Specialist Program• Assisted with annual budgeting activities for our Global team’s Employee Engagement activities Show less

• 

  One to One - Women Coaching Women

  Jan 2021 - now

  • Coach Services Director

    Jun 2021 - now

  • Professional Life Coach

    Dec 2017 - now

  • Coach Coordinator

    Jan 2021 - Jun 2021
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  Newton-Wellesley Hospital

  Jul 2021 - now

  Patient Care Associate II / Certified Nursing Assistant