Wolff Shipp

Experience

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  Strat Marketing

  Oct 1997 - Nov 2003

  Sales Team Manager and Office Manager

  • Managed a team of seven Sales Professionals in the sale of internet advertising.• Managed phone block for sales team and conducted follow up calls to close deals.• Filed documents, payroll, bookkeeping of revenue and expenses, purchasing of office supplies, invoice creation, accounts payable and collections, and many other miscellaneous office duties.

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  Cintas

  Nov 2003 - Jan 2015

  Service Manager

  • Service Manager (Facility Services Baltimore, MD) February 2011 – August 2013• Service Manager (Sanis UltraClean & Coil Clean Baltimore, MD) January 2008 – February 2011• CRT & Service Training Coordinator (Baltimore, MD) December 2005 – January 2008• F.S. Service Sales Representative (Baltimore, MD) November 2003 - October 2005Merit Training Certifications and Awards• Smith System Safe Driving Instructor – Cintas 2010 – 2014• Effective Performance Management – Cintas 2010• Service Manager College and Certification – Cintas 2010• Corporate Culture & Skill Based Leadership – Cintas 2010• 20% year over year growth – UltraClean - Cintas 2008-2011• Meticulous Hiring – Cintas 2008• Certified Route Trainer/Service Training Coordinator Certification – Cintas 2005• Iron Man Award (no call outs) – Cintas 2005• FY05 Top Dog (Ranked in top 10% of SSR’s in the Mid Atlantic Group) - Cintas• Rookie of the Year – Cintas 2005 Show less

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  State Farm Insurance and Financial Services

  Jan 2015 - Feb 2017

  Insurance Agent

  • Developed leads, scheduled appointments, identified customer needs, and market appropriate products and services.• Established customer relationships and followed up with customers, as needed.• Provided prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.• Establish and meet marketing goals.• Use a customer-focused, needs-based review process to educate customers about insurance options. Show less

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  Cold Mountain Services

  Feb 2017 - May 2018

  General Manager at Cold Mountain Services

  • Develop customer base through cold calls, advertising and social media marketing• Manage accounts receivable and accounts payable to maximize positive cash flow• Perform deep clean, carpet cleaning, tile cleaning and upholstery cleaning www.ColdMountainClean.com

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  Geico Local Office: Wilmington, NC

  May 2018 - Feb 2019

  Insurance Agent

  • Call unsold internet quotes, schedule appointments, identify customer needs, and market appropriate products• Cross sell additional product lines while tending to service needs for existing policy holders

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  David Insurance Group

  Feb 2019 - Dec 2023

  Director of Personal and Commercial Lines

  • Manage and assist agents and producers in the agency• Train agents and producers• Satisfying customer concerns• Investigate policy concerns and offer solutions• Identify additional insurance opportunities• Proactively search for sales at every service opportunity• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

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  COLD MOUNTAIN INSURANCE

  Nov 2022 - now

  Principal Agent