Ethan L.

Experience

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  Lead Liaison

  Apr 2015 - Jun 2018

  Business Development Representative

  • Conducted focused research utilizing Salesforce.com and Datanyze software to identify potential clients and sales leads.• Actively contributed to the acquisition of multiple accounts resulting in the generation of long-term company revenue.• Provided support and facilitated relationships with potential clients and Sales Department representatives. • Compiled and maintained extensive database of current and potential clients.• Evaluated current business processes and recommended cost-saving measures to management leading to a 15% reduction in overhead costs. • Participated in the design and review of the company’s online resources and documentation. Show less

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  Campus Recreation and Intramurals (CRI) - Southern Adventures

  Aug 2019 - May 2022

  • Provide guided leadership and program support planning, facilitating, and debriefing outdoor adventure experiences for students who attend Georgia Southern University.• Implement risk management procedures during outdoor adventure experiences• Delegate roles and tasks among co-leaders and participants • Collaborate with Program Director and Graduate Assistants on staff training programs.• Monitor development and competencies of over 30 staff.• Develop contents and visuals for social media posts and other marketing channels.• Maintain inventory, pricing, and equipment availability of 100s of items using RecTrac.• Compile monthly and quarterly reporting of rental statistics, financials, andtrends for management. • Operate and maintain the climbing wall at the RAC including belay services to climbers.• Provide support in the rental center such as equipment rental, customer sign-up for clinics and excursions, and maintenance of various gear.• Assist with group activities on the challenge courses to facilitate learning objectives such as teamwork and communications skills.

  • Trip Leader

    Aug 2021 - May 2022

  • Program Assistant

    Jan 2021 - May 2022

  • Student Assistant

    Aug 2019 - Jan 2021
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  Americares

  Jun 2021 - Aug 2021

  Information Technology Intern

  • Performed analysis and recommendation to IT management on using either AWS or Stage2Data for server data backup.• Assisted in setting up VEEAM backup to connect with either AWS or Stage2Data.• Conducted and validated Americares’ CSAT Security Review to assess organization’s security standings compared to over 100 NGOs.• Overhauled and implemented company-wide security policy (OneLogin) to create a more secure working environment (Draft email, documentation, support, changes, etc.).• Co-authored a group project among 3 other interns to address “How to improve health by changing behavior”. Tasks included researching, creating, and presenting a potential marketing campaign to executive leadership team.• Resolved general IT support issues for 100s of employees around the world. Show less

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  VMware

  Jul 2022 - Nov 2023

  Member of Technical Staff - Launch

  Joined the VMware Cloud Director - Multi-tenancy Team• Assisted in the implementation of the OAuth 2.0 OIDC authentication service, allowing for a more secure and customizable user login experience.• Wrote scalable, maintainable, and backwards compatible code affecting 100s of backend REST API endpoints and authored relevant documentation.• Contributed to the development and maintenance of 1000s of automated STF and unit tests covering top-of-tree, the latest release, and supported legacy releases.• Optimized various internal database queries, reducing response times by 15%.• Debugged and remediated over 100 internal and customer submitted issues.• Patched critical, time-sensitive, CVSS scored security vulnerabilities across releases. Show less

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  Broadcom

  Nov 2023 - now

  Software Engineer I

  Continued role from VMware post-acquisition• Contributed to the design and implementation of a new major release feature, requiring refactoring of pre-existing systems and the introduction of new design patterns. •This feature was an overhaul of the structure of the product, allowing for 3 layers of organizational management, increasing the granularity of control afforded to customers.