Olga Ungureanu

Experience

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  Computer Generated Solutions Romania

  Jun 2012 - Jul 2013

  Customer Support Representative

  ▪ Process orders placed through telesales and online channels;▪ Identify and solve customers’ concerns and problems effectively and timely;▪ Promptly answer to customers’ enquiries over the phone and provide accurate information;▪ Manage customers’ accounts and perform verifications;▪ Record detailed notes of the actions taken and use systems efficiently.

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  SBIO Business Society

  Oct 2013 - Jan 2016

  President

  Previous experience as a Project manager in the IT & Business Group within the Business Society, and as Vice-President of Content and Events on the Board.Responsibilities as President include: - supervising all activities and providing guidance to members; - maintaining communication between the Board members and coordinating the Board meetings;- maintaining communication with the Advisory Board; - ensuring the quality of the organized events by making decisions concerning the format and content of the projects. Show less

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  BI Norwegian Business School

  Jan 2014 - Jun 2015

  Student Assistant, Department of Marketing and Tutoring Department

  - Research Assistant in the Marketing Department: I assisted a professor in his ongoing research with various tasks of data analysis, processing, formatting, and proofreading.- Writing Centre sessions: I assisted students with the writing process for various assignments (e.g. structure, formal requirements, argumentation, citation and reference methods).- Open tutoring sessions: I provided guidance to Bachelor and Master students in several subjects related to marketing, corporate finance and financial analysis, or statistics and econometrics. - Coordinator for an Introductory Excel class for BI students. Show less

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  Forward Motion

  Feb 2014 - Oct 2015

  Sales Representative

  The company organizes niche entertainment events in the Oslo area (common themes are: sci-fi, fantasy, comic books, and Japanese culture). Responsibilities:- Maintained communication with current customer base and established new business contacts- Negotiated price and package for products- Executed marketing activities such as creating brochures, drafting pricing offers based on market research I conducted, and negotiating offers for key accounts- Coordinate with event producers in terms of marketing activities and market planning for products Show less

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  United Nations Population Fund (UNFPA)

  Sept 2014 - Nov 2014

  Consultant, Conference Project Assistant

  - Assisted with the organization of the 11th edition of the Career Development Roundtable 12-14 November 2014;- Managed the communication with participants and speakers (provided information/updates, answered questions, solved problems);- Administrated the event website, the Linkedin social group, and the online registrations via Eventbrite;- Supervised various arrangements with partner organizations and the venues; - Ensured the success of the conference on the days of the event by handling practical issues that occurred during the event.http://careerdevelopmentroundtable.org Show less

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  BI Norwegian Business School

  Sept 2015 - Jan 2022

  PhD Candidate Department of Marketing

  The topic of my dissertation concerns pre-launch and post-launch dynamics surrounding new product introductions. The projects in my dissertation tackle issues of strategic importance for firms launching new products, such as potential sales cannibalization of substitute and complementary products sold by the firm launching a new product, and the firm’s marketing communication effects on firm value in the pre- compared to the post- launch period.

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  Vrije Universiteit Amsterdam (VU Amsterdam)

  Mar 2020 - now

  Assistant Professor