Julie Gilmore

Experience

• 

  Walmart

  Mar 2007 - May 2010

  Customer Service Manager
• 

  Walmart

  Feb 2017 - Jul 2018

  Customer Service Manager

  I have extensive experience in customer service and money services, including handling customer needs, providing breaks and lunches, auditing registers, and ensuring a smooth customer experience. I am skilled in handling requests for coupons, self-checks, price discrepancies, and WIC-approved items. I am always eager to participate in holiday events and sales, and I take pride in maintaining neat and organized customer service and money services desks.

• 

  CertaPro Painters

  Jul 2018 - May 2019

  Office Manager

  Experienced Office Manager with a demonstrated history of working in the residential painting industry. Skilled in scheduling, subcontractor management, and staff training. Strong communication skills with a focus on ensuring a positive customer experience throughout the entire process, from initial estimate to project completion. Proficient in invoicing, payment collection, and financial oversight. Proven ability to lead and motivate teams to achieve exceptional results.

• 

  Servpro Industries, LLC

  Jun 2019 - Jan 2020

  Franchise Auditor

  As part of the Audit department, I review the financial statements, Quickbook reports, and tax documents of franchise owners who use the Servpro brand name. My aim is to ensure that they are paying royalties and keeping accurate records for future clients and business. I work closely with franchise owners to help them understand how the data they enter impacts their bottom line. By doing so, I ensure their trust in the franchise brand.

• 

  CarePro Painting & Services

  Jan 2020 - Mar 2020

  Sales & Marketing Coordinator

  Experienced professional with a strong background in client relationship management, sales coordination, and marketing strategy development. Skilled in collaborating with sales teams to establish and achieve goals for clients' exterior and interior painting needs, including facilities, restaurants, retail stores, and c-stores. Adept at contributing ideas, research, and information to support the development of effective marketing strategies. Dedicated to staying current with the latest industry trends by attending educational events, workshops, trade shows, reading publications, and maintaining personal and professional networks. Show less

• 

  Gastite

  Oct 2020 - now

  I am proud to have been responsible for administering and communicating HR plans and procedures, developing personnel policies, and managing recruitment and orientation programs. My proven track record of maintaining strong relationships with staffing agencies, evaluating compensation and benefit programs, and providing top-notch employee relations counseling has been critical to driving success for the company.I am confident in my ability to coordinate and monitor performance management programs, identify training needs, and provide effective training to the workforce. My experience in coordinating and approving payroll activities, ensuring compliance with safety requirements, and providing annual training for OSHA regulations has been a key contributor to my success.With my exceptional skills and experience, I am confident in my ability to excel in this role and drive success for the company. I am passionate about developing employee engagement programs that support the company culture and maintaining HR data integrity to ensure compliance with all regulations. Show less This role involves handling HR-related tasks and other administrative support functions for all departments in the organization. Some of the responsibilities include answering and directing phone calls and visitors at the front desk, completing weekly payroll and maintaining files, assisting/coordinating in new hire orientation and other company training, being the primary contact for temporary staffing agencies, maintaining the training tracker program, and working with other departments to ensure training is up-to-date for all employees. Additionally, the job requires assisting in all recognition and engagement activities, managing weekly and monthly data entry, maintaining online and hardcopy files for personnel and other reporting, maintaining all communication boards, performing special projects, and other related duties as assigned. This position will also provide support to other departments such as production and customer service by assisting in general data entry and other clerical functions. Finally, it is important to meet all safety requirements while performing the job. Show less

  • Human Resources Manager

    Nov 2021 - now

  • Human Resources Representative

    Aug 2021 - Nov 2021

  • General Administrative Assistant

    Oct 2020 - Jul 2021