Jenny H. Bennett

Experience

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  Atlanta Post Office

  Jul 2002 - Sept 2006

  Manager Customer Services
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  Newnan Post Office

  Sept 2006 - Feb 2008

  Postmaster
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  Atlanta Post Office

  Feb 2008 - May 2009

  Manager, Customer Service Operations
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  Atlanta District, USPS

  Jun 2009 - Sept 2009

  Manager Post Office Operations
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  Decatur Post Office, USPS

  Sept 2009 - Aug 2011

  Postmaster
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  Athens Post Office USPS

  Aug 2011 - Aug 2013

  POSTMASTER

  Lead through a subordinate staff of 3 managers and 9 supervisors the operations of a large post office of 281 employees and several supporting stations and branches, 2 retail units and all supporting functions in the areas of plant, equipment and vehicle operations, personnel and accounting and retail/customer services. Additional responsibility included the mailing needs of a moderate size city while becoming engaged with sales, customers and businesses in the Athens area on a daily basis. I also assumed the overall responsibility for a small 24-hour plant/mail processing facility in the main office. I was instrumental in spearheading the downsizing of the Athens plant by excessing employees and realigning operations to fit the current business model. Show less

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  North Metro Processing and Distribution Operations

  Dec 2011 - Mar 2012

  Lead Manager Distribtution Operations
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  Louisville Post Office, USPS

  May 2012 - Sept 2012

  Postmaster
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  TENNESSEE DISTRICT, USPS

  Feb 2013 - Aug 2013

  MANAGER, OPERATIONS PROGRAMS SUPPORT

  Lead and supported delivery and retail operations and program analysis, vehicle maintenance, address management, and delivery operations quality improvement activities for a very large district which included 623 retail/delivery offices, 1865 city routes and 2688 rural routes, to meet area goals and to ensure compliance with national operation policies. Lead through an administrative staff that consisted of a 3 Managers and several subject matter experts and analysts domiciled throughout the district. Additional duties included the management of implemented new and modified operations programs and procedures, development of district wide programs and systems for delivery and retail, provided technical guidance and support and policy interpretation to postal managers and Postmasters, identified current and future operational requirements in delivery, including automated and other equipment, buildings and vehicles, coordinated with other district managers and managers are processing sites to ensure productivity and service goals were met and managed the preparation and control of a large operating budget for operational support activities. Show less

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  United States Postal Service

  Aug 2013 - now

  Senior Manager Distribution Operations

  Leads the management of a very large and complex mail processing 24 hour operations located in 4 separate buildings through a group of 6 subordinate managers and 25 supervisors; manages a very large, 640, group of employees. Additional responsibilities includes monitoring operational performance, adjusting between operations to accommodate workloads, determining staffing and equipment needs, meets with customers and major mailers to coordinate mail shipment schedules and resolve problems, manages on the job training programs, ensures compliance with established safety policies and procedures, manage and provide input for the facilities operating budget and resolves disagreements and contract violations with Union Officials. Collaborate with cross functional teams to assure success of mail flows and to meet customer expectations. (Includes areas of maintenance, transportation, operations, and In-plant Support¬) Show less

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  CHATTANOOGA P&DC, USPS

  Sept 2014 - Dec 2014

  PLANT MANAGER

  Lead the management of an all automated, mechanized, mail processing and distribution 24 hour operation through a group of 5 subordinate managers and 6 supervisors and 150 employees of a medium size mail processing plant. Duties included monitoring operational performance, safety, financial and labor related issues. Operations included transportation, maintenance and in-plant support. Additionally assisted the unit work through its listing on the national closure list through careful arrangement of several Human Resources sessions focused on excessing and retirement and realignment of work force and operations. Show less

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  MEMPHIS NETWORK DISTRIBUTION CENTER, USPS

  Dec 2014 - May 2015

  PLANT MANAGER

  Lead all operations of a 24 hour and very large highly mechanized mail processing plant that distributes standard mail and package services in single and bulk form. Operations managed included maintenance, logistics, motor vehicle service and in-plant operations. Also lead the activities of a large work force of 450 employees through a subordinate staff of 7 managers, and 15 supervisors. Additional responsibilities included service, financial and safety performance, operational issues, implementation of programs to improve productivity and reduce cost, coordinates with cross functional operations, implements all Postal Service policies and programs, maintenance of the facility, monitors trends and conducts performance analysis, coordinates logistics and distribution networks, monitors performance for mailers and large customers. Show less