Upma Singh

Experience

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  Lightspeed

  Jan 2001 - Jan 2002

  Video Producer and Executive Assistant

  • Produced and edited videos. Updated client web sites. Handled accounts payable and receivable. Assisted with client relations.

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  Scribe Video Center

  Feb 2002 - Aug 2004

  Media Center Manager

  • Managed logistics of seasonal workshops.• Managed equipment room.• Managed multiple video projects per season.• Communicated Scribe’s mission to new members and advised them on how we could best assist with their projects.• Maintained video archive.

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  Bracket

  Sept 2004 - Feb 2012

  Multimedia Producer

  • Wrote, produced and edited training and education videos for use at Pharmaceutical Investigator’s Meetings where audiences often exceeded 100 attendees.• Collaborated with project managers and clinical teams to ensure all needed materials were in place for successful product development.• Managed all production logistics.• Designed and managed DVD templates for department-wide use.• Designed and managed video graphic elements as templates for department-wide use.• Authored DVD’s and educational CD-ROM’s.• Compressed videos with various programs and codecs for different delivery options.• Provided mentoring and training to multimedia developers and production coordinators. Show less

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  Freelancer

  Feb 2012 - Nov 2013

  Consultant/Producer/Editor

  I worked with clients in the Greater Philadelphia region, including Chemical Heritage Foundation, Boco Digital Media, and Worldwide Clinical Trials. Tasks accomplished for these clients included shooting and editing short- and medium-length video projects, setting up internal systems and processes, training staff, and updating video equipment.

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  Awarely.com

  Nov 2013 - Mar 2014

  Producer

  At awarely.com I helped transform the company’s business model from a networking forum to a social media and online learning hub. I oversaw video production for projects highlighting the work of senior executives of small to midsize businesses in the Mid-Atlantic region. I identified and researched clients who would best benefit from our services, and served as point person during pre-production. I worked with all clients to produce story lines that best highlighted mission of their businesses and industry trends and business trends as a whole. I accomplished these tasks on extremely tight deadlines: every two weeks I was charged with identifying and securing eight clients to interview, compiling background research, composing potential story lines for their review, and conducting and shooting their interviews. I managed all other in-studio processes to ensure we were producing high-quality, content-marketing video pieces. Show less

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  Haverford College

  Apr 2014 - Mar 2016

  Instructional Technologist

  At Haverford College, my role was to support technology needs for faculty. In addition to training them on some of the newer classroom gadgets, I worked with my colleagues to find the best solutions for their technology needs. I spend much of the 2014–2015 academic year producing a video series highlighting how technology was used on Haverford's campus and demonstrating various options available to our educators.

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  Digitas Health

  Mar 2016 - Jul 2018

  Interaction Designer

  As an interaction designer at Digitas Health, I helped create good experiences for patients and healthcare practitioners who were seeking information. The motto at DH is "helping, not selling." I firmly believe in this ethic.My day-to-day included:• Facilitating collaboration with design and account teams for sketch sessions or brainstorming workshops.• Strategizing design solutions based on discovery activity findings• Conducting content inventories and heuristic evaluations.• Creating information architecture documents which may contain sitemaps, wireframes, workflows and/or prototypes based on discovery activities.• Presenting deliverables both internally and to clients.• Proficiency in Omnigraffle, Axure, Sketch, Invision and JustInMind. Show less

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  Slalom

  Jul 2018 - Dec 2018

  Experience Design Consultant

  Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

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  Promptworks | Acquired by Modus Create

  Jan 2019 - Sept 2019

  User Experience Designer
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  EPAM Systems

  Sept 2019 - Apr 2023

  Senior User Experience Designer
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  IntelliBridge

  Apr 2023 - now

  UX Lead