Shivanshu Jaiswal

Experience

• 

  Lilha Education Centre

  Nov 2015 - Sept 2019

  Assistant Branch Manager

  • Managed a cross functional team of 8 employees• Developed and managed employee schedules, balancing individual requests and requirements with business needs.• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members

• 

  Sunali's Classes

  Mar 2018 - Dec 2018

  Internship

  Data Entry work, generally typing Mathematics questions in MS Word from Given Images

• 

  Exambazaar

  May 2018 - Jun 2018

  Internship

  Data Entry work on Online Dashboard from Images

• 

  Policybazaar.com

  Sept 2019 - Apr 2023

  • Trained and mentored new personnel hired• Worked closely with high-profile customers needing assistance and suggested customized options meeting unique requirements over call and chat• Awarded as Silver Superstar (sales) for generating 1CR+ revenue in FY 2021-22 • Identified prospects' needs and developed appropriate responses along with suitable information on products and services

  • Senior Sales Consultant

    Apr 2022 - Apr 2023

  • Associate Sales Consultant

    Sept 2019 - Mar 2022
• 

  Internshala

  Jun 2023 - Mar 2024

  Corporate Relations Manager
• 

  Conscient Sports LLP

  Mar 2024 - now

  Center Manager