Rajith Khatoukar

Rajith Khatoukar

Customer Support Representative

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location of Rajith KhatoukarBengaluru, Karnataka, India

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  • Timeline

  • About me

    HR Strategic Manager| Proficiency in HR Shared Services| Agile/Scrum Project Management| Performance optimization| Process Excellence| HR Analytics| HR Technology.

  • Education

    • Nitte Institute of Technology, BANGALORE

      -
      Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering
    • Annamalai University

      2017 - 2019
      Master of Business Administration - MBA International Business
  • Experience

    • APC Pvt. Ltd

      Jan 2005 - Jan 2006
      Customer Support Representative
    • Citel

      Jan 2007 - Jan 2008
      Technical Support Analyst
    • ICICI OneSource

      Jan 2008 - Jan 2009
      Technical Support Analyst
    • IBM India Private Limited

      Oct 2011 - Jul 2013
      Technical Services Analyst (Service Management)
    • Xerox

      Jan 2014 - Oct 2019
      • Team Lead - HR Shared Services

        Sept 2018 - Oct 2019
      • Team Lead - Global Contact Center Operations

        Jan 2014 - Sept 2018
    • HCL Technologies

      Oct 2019 - Dec 2020
      Deputy Manager - HR Shared Services

      Re-badged from Xerox Technologies Pvt. Ltd Team lead-HRSS to HCLTechnologies Pvt. Ltd as Deputy Manager- HRSS dated 23rd Oct 2019.

    • Northern Trust Corporation

      Dec 2020 - now
      Sr. Consultant - Lead

      Leading Human Resource Service Center (HRSC). Responsible for regional performance of the HRSC Team. Key part of management team that delivers HR Services to the regional employees of Northern trust.

  • Licenses & Certifications

  • Volunteer Experience

    • Trainer - SOFT SKILLS

      Issued by First Source Solution
      First Source SolutionAssociated with Rajith Khatoukar