Colleen McGuire

Experience

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  Care Age Of Brookfield

  Jan 1993 - Jan 2008

  Director Of Social Work
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  St. Ann Center for Intergenerational Care

  Jul 2007 - Aug 2011

  Family Care Case Manager

  Served on interdisciplinary team to provide exceptional case management for members residing in a variety of settings: skilled nursing facility, RCAC, CBRF, SIL and private home.• Worked with MCFC members to increase independence and community integration through a model of self-determination.• Established Member Centered Plans that provided maximum benefit to members and focused on the whole person, ensuring their physical, social and mental health needs.• Overcame challenges of limited resources and financial constraints by helping member’s to tap into natural supports and other cost effective service offerings.• Interacted effectively with collateral contacts, service providers, legal representatives and members to ensure the highest level of care for members. Show less

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  United Community Center

  Sept 2011 - Aug 2017

  My Choice Care Family Case Manager

  Strategic partner who managed a case load of 50 frail and elderly, physically disabled residents have their psycho-social needs are met while collaborating with service providers to ensure services are coordinated and expedited.• Completed timely assessments to reflect members changing health status and to ensure accurate reimbursement.• Exceeded production expectations to drive CMU tier.• Ensured timely completion Long-Term Care functional screens as a certified screener.• Documented success overcoming challenges of limited resources and financial constraints to design high-quality, cost-effective and comprehensive service offerings.• Maintained case load of 50 members, helping them achieve independence and avoid institutional care. Show less

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  Villa St. Francis

  Aug 2017 - Nov 2021

  Social Worker Director/Case Manager

  Served on an interdisciplinary team providing services to a case load of 100 frail and elders and physically disabled residents to ensure they have their psycho-social needs met.-Managed a case load of 100 residents.-Created comprehensive individualized service plans to help residents attain and maintain their highest practical physical, mental and psycho-social well-being.-Ensured State reporting was timely and accurate.-Provided tours and information to prospective residents as back up to Marketing Director.-Collaborated with State Ombudsman to ensure resident rights and choices were respected. Show less

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  Northwestern Mutual

  Nov 2021 - Mar 2022

  Social Worker/ Long Term Care - Pending Specialist

  Provided support and education to insured regarding their long term care insurance policies. Aided in gathering clinical information needed to access long term care benefits. Completed clinical documentation, sought clinical information to make time decisions. Participated in extensive trainings to expand knowledge of long term care insurance and policy benefits.

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  Bedrock Healthcare

  Mar 2022 - Jan 2024

  Referral Specialist

  Referral Specialist/Admissions Specialist for fast paced skilled nursing home in Milwaukee County. Built and fostered relationships with local referral sources, MDs, CBRFs ALFs, Hospices and Long Term Care Teams. Maintained daily contact with hospital Social Workers, RN Discharge Planners while building trust and increased referral volume. Helped create marketing ideas, and completed community outreach to referral sources. Reviewed clinical, medical records to create referral tools for over 15 cases a day. Completed onsite assessments for prospective patients when needed. Completed financial applications with prospective admissions. Show less

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  Champion Care, LLC

  Feb 2024 - now

  Admissions Director

  Admissions Director for four skilled nursing facilities in Wisconsin. Work collaboratively with Regional Marketing Directors to provide superior customer service to patients and referral sources. Foster relationships with key referral sources, including hospital RN, Case Managers, Social Workers and Long Term Care Management Teams. Read and review medical records and complete referral tools needed to make careful and fiscally responsible admission decisions. Complete financial disclosures with prospective patients and family members. Provide education to referral sources, prospective patients and family members on long term care, advance directives, Medicare/Medicaid. Complete insurance authorizations for incoming admissions. Show less