Adli Beseiso

Experience

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  Bsaiso and Alami ltd Company

  Nov 2011 - Apr 2012

  Assistant Commercial Manager

  •Designed and executed a high-impact marketing campaign, boosting sales by 40% and driving significant revenue growth.•Developed a comprehensive new product catalog to enhance brand visibility and better communicate the company’s offerings to customers•Developed and nurtured strong client relationships, leveraging market trend analysis to identify and capitalize on growth opportunities.•Streamlined vendor management processes, ensuring timely deliveries and cost-efficient procurement, resulting in reduced operational expenses.•Organized and managed the company’s participation in prominent industry exhibitions, such as the National Furniture Exhibition (Palestine, 2011) and the Palestinian Industries Exhibition (Jordan, 2012), enhancing brand visibility and market reach.•Created and maintained comprehensive customer profiles, enabling personalized service strategies that improved client retention and satisfaction. Show less

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  Ananas General Trading ltd

  Sept 2012 - Oct 2023

  Founder And Commercial Manager

  •Led and managed a cross-functional team of 20 employees, driving the company to become the industry leader in social media presence and recognized as number one for quality products and services.•Planned, developed, and oversaw commercial activities to align with and achieve the company’s strategic goals, ensuring consistent growth and market leadership.•Integrated social media into public relations initiatives, significantly enhancing brand visibility and audience engagement.•Built and strengthened client relationships by fostering long-term partnerships and delivering exceptional customer experiences.•Negotiated contracts with national and international suppliers, agents, distributors, and customers, securing advantageous terms that supported business expansion.•Maintained strong customer loyalty through proactive feedback collection and tailored service improvements.•Ensured budgetary compliance by rigorously tracking and reviewing expenditures, optimizing operational efficiency. Show less

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  Bank of Palestine

  May 2013 - Feb 2018

  Follow-up, Control and Authorization Officer

  •Proposed and implemented a new prepaid card system to improve stakeholder engagement during the General Assembly. This initiative: Streamlined preparation time, reducing processing from 3 months to just 1 hour, significantly minimizing paperwork ,Simplified the process for stakeholders to collect their dividends, enhancing efficiency and satisfaction .•Regularly monitored department activities to ensure quality and address challenges, including:•Overseeing power-card systems, including ATM software and hardware authorization screens.•Monitoring operational services, including the connection line between the Bank of Palestine and Visa/Mastercard worldwide.•Reviewing ONUS card frequency and activity reports.•Processing and issuing merchant authorizations.•Tracking progress with bank branches to ensure timely execution.• Maintained strong customer relationships by: Ensuring services were delivered accurately and on time, Processing and issuing cards according to customer specifications, Resolving customer issues efficiently and effectively and Providing technical support across all bank branches. Show less

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  Ooredoo Palestine

  Feb 2018 - Feb 2023

  Senior Executive Corporate Sales

  • Secured one of Ooredoo's largest agreements, a 2-year contract, by providing a comprehensive suite of communication solutions. This included: Managing postpaid lines, services, and handsets to enable free communication among all members, Selling over 7,000 low-tier handsets and Successfully renewed the contract for an additional 3 years, ensuring continued business and partnership growth.•Collaborated with universities, banks, and major organizations to provide tailored telecommunications solutions.•Maintained in-depth knowledge of Ooredoo’s business plans, products, and services to effectively address customer needs and align with action plan objectives.•Built and nurtured strong relationships with key clients through regular meetings, field visits, and personalized support.•Boosted customer retention by over 15% by proactively resolving service cancellation requests, retaining at-risk customers, and implementing new strategies to enhance satisfaction and reduce churn.•Supported direct sales teams, monitored competitor activity, and prepared detailed reports to drive customer-centric objectives. Show less

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  MAAN Development Center

  Jun 2023 - Oct 2023

  Business Manager

  •Identified inefficiencies within Ma’an’s business operations, leading to a complete departmental restructure that eliminated profit loss within 3 months.•Developed and implemented an improvement plan for a seasonal business facing losses, successfully transforming it into a profitable year-round operation.•Planned and managed project budgets, billing, collections, and financial performance across business units, ensuring financial health and sustainability.•Supervised the daily operations of business staff, providing constructive feedback to improve productivity, efficiency, and quality.•Managed customer profiles, correspondence, and maintained accurate transaction records to support customer satisfaction and operational transparency.•Responsible for setting and achieving business objectives by identifying sales targets and creating marketing strategies aligned with the organization’s goals.•Ensured adequate representation at national events, workshops, conferences, and other relevant forums, enhancing the business’s visibility and networking opportunities.•Collaborated with internal and external stakeholders to identify new business opportunities, contributing to long-term growth.•Planned to launch two new businesses to expand the organization's impact and drive future growth•Contributed to strategic planning by aligning operational activities with long-term business goals•Prepared regular performance reports, highlighting key KPIs and providing actionable insights for senior management.•Role concluded in October 2023 due to the outbreak of the war in Gaza Show less