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Connie Longobardi

Connie Longobardi

Training And Support Coordinator

Followers of Connie Longobardi297 followers
location of Connie LongobardiQueensland, Australia

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  • Timeline

  • About me

    Change Management Specialist

  • Education

    • University of Newcastle

      1995 - 1998
      Bachelor of Social Science Bachelor of Social Science

  • Experience

    • MapInfo

      Jan 1999 - Oct 2001
      Training And Support Coordinator

      Development and ongoing maintenance of MapInfo Australia (now Pitney Bowes) training across multiple platforms including in-house, webinars and customised onsite training programs. Data maintenance and updates in line with new technologies. Technical Support services including phone and email support for clients across a broad range of industries. Co-contributor at industry events with key-note speaker engagements.

    • National Museum of Australia

      Apr 2002 - May 2004
      Training and IT Support Coordinator

      Project managed delivery of corporate standard operating environment. Coordinator of external IT Support provider including participation in assessment of tender process, appointment of personnel, management of KPIs and responsible for staff engagement on behalf of IT Support and Training.

    • Consultant

      Jan 2005 - Jan 2018
      Project Manager

      Provided systems project management consultancy services to local government and SMEs. Developed and embedded business processes to support business efficiencies across multiple business functions. Focus on systems and data integration with a focus on end user capabilities. Developed and delivered training programs for enterprise systems. Led change management of teams through training and workshops focusing on personnel including communication, customer experience, team building and leadership. Show less

    • EVI Consulting

      Apr 2018 - Feb 2020
      Senior Consultant

      Senior Consultant providing business analyst and change management services. Analysis and documentation of business processes including business process mapping. Identifying opportunities for business optimisation and assurance of business integrity. Development of corporate training resources to support teams and deliver continuous improvement to clients.

    • City of Gold Coast

      Oct 2019 - Jun 2020
      Organisational Change Management

      Working with a high performing team to ensure projects within the Cyber Resilience Program are delivered with effective change management.

    • Pragmatic Thinking

      Jun 2020 - Sept 2020
      Business Education Strategist

    • City of Gold Coast

      Oct 2020 - now
      Organisational Change Manager

  • Licenses & Certifications

    • Lean Six Sigma Green Belt (ICGB)

      Go LeanSixSigma
      May 2019

    • Agile Certified Product Owner

      AxisAgile
      May 2020