Dimitar Mitov

Experience

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  Communications Regulation Commission (CRC)

  Mar 2010 - Apr 2015

  Senior Expert
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  Interoute

  Apr 2015 - Sept 2017

  • Senior IT Service Desk Administrator

    Jan 2017 - Sept 2017

  • IT Service Desk Administrator Operations and Engineering

    Apr 2015 - Jan 2017
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  Tek Experts

  Oct 2017 - Feb 2019

  System Administrator

  - IT support for end users, resolving tickets and communicate with users.- Proactively monitor(Nagios), maintain and manage all servers, IPBX and network devices at a site and not only to keep them running properly, applying patches, new versions, implementing chances.- Implement and enforce security policies for clients and internal system.- Ensure all IT Global policies/standards and procedure are in place and document new one.- Managing and monitor virtual infrastructure environment based on VMware and HyperV.- Maintain, troubleshooting and monitor ActiveDirectory, DHCP, DNS and GPO.- Managing exchange servers (on premise and on cloud).- Managing O365 admin portal.- Maintain the SCCM infrastructure, creating, deploying and maintain different applications, deployments,updates and task sequences for the different line of business- Coordinate with other System Administrators at other sites to resolve problems and faults. Show less

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  ScaleFocus

  Feb 2019 - Feb 2023

  Senior Technical Support Engineer

  Internal customer support via ticket system including all problem related to operation system, hardware or software problem. Responsible for administrating and maintaining Microsoft 365 (Exchange, Sharepoint, Security, etc.). Responsible for administrating and maintain servers (both physical and virtual).maintaining and managing devices using SCCM and Intune (using configuration and compliance policies, conditional access rules, keep devices up to date, ets) . Creating and managing Task Sequences, Applications, Packages, Queries etc. Responsible of keeping all devices and applications up to date. Configuring Endpoint Protection (including ATP Policies, ASR policies, Endpoint protection and response polices , BitLocker, etc.). Administration of Windows Server Features including AD, GPO, DNS, etc. Show less

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  Akkodis

  Feb 2023 - now

  Cloud Solution Architect