Pamela Brister

Experience

• 

  IBM

  Jan 1998 - Jan 2017

  Progressed from solo technical consultant to lead technical consultant to application integration manager for 3-member w3 SSO AIT team which was part of larger overall Identity Services. Acted as focal point for SAML 2.0 integrations / boardings for many highly visible and IBM-critical applications such as DeveloperWorks, Jazz.net, Tripps / Orbitz, OneTeam, w3 Connections, and IBM Media Hub. • Served as advisor on SARB reviews as SME for CIO Identity Services and SSO, allowing for quick and efficient review of applications while making sure teams followed IBM’s security and network standards.• Drove adoption of applications through integration of IBM apps into strategic, enterprise service-oriented architecture model, increasing user satisfaction and productivity while balancing need to secure IBM’s information assets. • Provided guidance to customers for architectural and design questions / problems during w3 SSO integration, resulting in early detection and resolution of issues, which saved approximately 10 to 15 labor hours per application. • Worked as SSO SME for production deployments in TAM junctions, SAML2.0, and tokgen federated solutions, increasing number of applications using w3 SSO in production and helping to shorten overall w3 enablement process, resulting in labor reduction of 10 to 12 hours per week. Show less Managed 5-member team of technology specialists. Served as Application Integration Manager for Services team that provided Web Identity and single sign-on enterprise services for more than 300 IBM applications and more than 12M end users and partners, representing $24B in annual IBM web revenue. • Acted as Identity Services SME , collaborating with teams to help develop solution architecture pertaining to overall enterprise and business architectural models for application-boarding in ITD Services.• Reduced labor hours by 40 hours on average monthly by educating resources on error identification and solution paths, which allowed team to quickly identify and resolve issues (security, network, compatibility).• Provided project planning and managed full life cycle implementation for CIO Identity Services adopters, leading to identification and resolution of potential coding and implementation issues prior to production go-live.• Served as advisor SME on Architecture Review Board reviews, providing quick identification and resolution of potential issues in application’s architecture model and allowing application deployment to move forward as scheduled.• Developed workflow for Strategic Deployment Center (SDC) service/senior project managers (SPMs), including deployment processes and SDC deployment task lists, helping to clarify APM’s role, identify redundant practices, and eliminate duplicate work, which reduced labor hours by approximately 350 to 400 hours annually.• Supported 70 deployments, including IBM’s most critical and complex ones, helping to achieve on-time and on-budget completion with high customer satisfaction.• Acted as integration focal for applications/services across all lines of business in adopting Identity Services technology, including 12 CAMSS-related applications such as Bluemix, Watson, SmartCloud, Smarter Cities, Parature, and Xtify, enabling IBM to effectively pursue strategic cloud, analytics, mobile, social, and security initiatives. Show less

  • W3 SSO Application Integration Technical Manager, IGS / GBS / CIO

    Jan 2005 - Jan 2017

  • Application Integration Technical Manager, Web Identity Services IGS / GBS / CIO

    Jan 2002 - Jan 2017

  • Application Developer, Partner Commerce (Pcom) Project

    Jan 1999 - Jan 2002

  • IGS/GBS/Supply Chain Application Developer

    Jan 1998 - Dec 1999
• 

  IBM, Digital Business Group (DBG)

  Jan 2017 - now

  Application Integrator & Transition Technical Manager

  Serve as solo consultant responsible for integration of applications with IBM Enterprise Profile Data Service. Perform technical reviews of applications scheduled for integration. Review security and GDPR compliance. Help applications team configure applications on APIm. Execute troubleshooting of connection and / or Json issues. Assist applications team with development and production setup and configuration.• Drove migration of applications from legacy profiling / Identity interfaces to IBM strategic Identity profiling interface, saving average of 20 to 40 development and maintenance hours per application as applications no longer had to write own APIs. • Conducted initial security reviews and ensured early detection and correction of potential issues, achieving application compliance with IBM’s high-security standards / policies, which helped enable smooth deployments. • Met application requirements by developing custom settings for configuration within APIm, which allowed applications to utilize necessary interfaces to meet application and end-user needs. Show less