Experience

• 

  Google

  Feb 2015 - Jan 2024

  Publisher

  What I did:- Become an ad publisher of Google Adsense;- Maintain content quality in accordance with Google's advertising rules and regulations.

• 

  Liputan6.com

  Mar 2015 - Jun 2017

  Web content writer
• 

  Kompas.com

  Mar 2015 - Jun 2017

  Web content writer
• 

  Bernas.id

  Mar 2015 - Jun 2017

  Web content writer
• 

  Universitas amikom yogyakarta

  Jun 2015 - Sept 2017

  Laboratory assistant

  Laboratory Assistant Lecturer on 6 Courses:1. Structured Programming;2. Object Oriented Programming;3. Programming Language I;4. Data Structure;5. Computer Installation Management;6. Web Programming.Earned Predicate: Excellent

• 

  Victory international futures

  Jun 2016 - Jan 2017

  Assistant manager

  What I do:- Served as Assistant Manager to the President Director;- Planning and scheduling business activities;- Conduct target market research;- Make contact with customers for business agenda and transactions;- Develop OKR targets and team KPIs;- Perform Critical Thinking to develop products.

• 

  Instagram

  Feb 2018 - Jan 2024

  Owner & creator

  What I did:- Founded, and grew the Instagram account- Developed audience reach until now it has reached more than 120K active followers;- Publishing and sharing factory job vacancy information.

• 

  Gameloft

  Mar 2018 - Nov 2020

  Quality assurance specialist

  What I did:- Manual Testing;- Automation Testing;- Regression Testing;- A/B Testing;- Black & White Box Testing;- Smoke Testing;- Mass Testing;- Compatibility Testing;- Being the PIC in task and device management.I work on:- Pocket HD team;- iOS team.

• 

  Boneless bowl & pecel lele sahate

  Apr 2018 - Mar 2022

  Business owner

  What I did:- Performed sales management and management of restaurant goods and inventory;- Performed sales and marketing improvisation;- Performed brand escalation to be recognized by many people.

• 

  Hostinger

  Sept 2021 - Nov 2022

  Senior technical writer

  Document Creating:- Hosting Guide;- Domain Guide;- Virtual Private Server (VPS) Guide;- Website Development Services Guide;- Affiliate Program Guide;- Migration Guide;- Buying Guide;- Management Guide;- Entire Scope Of User Guide.What I Did:- Wrote more than 300 product usage guide articles;- Managed more than 700 knowledge bases;- Create product usage documentation, knowledge base and ensure it is easily understood by users;- Improvise and update existing user guides to make them better;- Work closely with the Product Manager (PM) on technical matters and product usage;- Work closely with Trainers to ensure Customer Service (CS) teams understand product usage;- Collaborate with UI and UX designers to make the user guide template more organized and structured according to the design;- Fulfill stakeholder requests for the creation of guidance documents;- Initiated 1 centralized document to control and monitor all progress (status) of documents created;- Initiated a writing guideline document containing rules and regulations for the use of appropriate language in accordance with the company's language style and “Ejaan yang Disempurnakan” (EYD). Lihat lebih sedikit

• 

  Privy

  Nov 2022 - Jan 2023

  Technical writer

  PT Privy Identitas Digital is a secure and trusted digital identity solution provider. They focus on the need for security and reliability in digital identity management in the modern era. With the successful Series C funding round, they are poised for further growth and expansion.The document I created:- Request For Changes (RFC);- Release Planning Checklist (RPC);- QA Form (FRM QA);- Press Release (PR);- Post Implementation Review (PIR);- Product Requirement Document (PRD);- Technical Requirement Document (TRD);- Technical Specification Document (TSD);- Functional Specification Document (FSD);- Penetration Testing (Pentest);- User Acceptance Test (UAT);- Statement Of Completion (SOC);- Api Documentation (API Doc);- Berita Acara Serah Terima (BAST);- Manual Book (For External);- Product Module (For Internal);- Appendix (Integration Document to Merchant)- Minute Of Meeting (MOM).What I Did:- Work closely with Product Manager (PM) to create all documents related to the release process;- Work with the Engineer to find out the technical things contained in the product;- Work with Product Owner (PO) to ensure technical documentation meets company standards, needs, and objectives;- Ensure the fulfillment of document needs at the Development, Staging, and Production stages;- Create drawings of user flow diagrams, technical flow, and system architecture;- Create and ensure PRD, TRD document templates have good formatting, margins, and neatness;- Initiated the creation of the manual book and product module document templates used for internal and external;- Initiated 1 centralized document to control all activities and status of document work for the team;- Ensure all documentation uses the company's language style and adheres to “Ejaan yang Disempurnakan” (EYD). Lihat lebih sedikit

• 

  Zi.care

  Nov 2023 - Sept 2024

  Lead technical writer

  Zi.Care is a hospital information system developed by PT. Jejaring Tiga Artha, serving as an ecosystem for the management of healthcare facilities at various levels. It is supported by cutting-edge technology in clinical support systems and Electronic Medical Record (EMR). Zi.Care aims to streamline all processes within the hospital, catering to the needs of patients, nurses, doctors, and various other roles involved.Document Creating:- Knowledge Base (more than 700 articles)- Manual Book (more than 300 guides)- Data dictionary docs- Back office & Taskhub docs- Installation docs- Engineering docs- API Docs- Product flowchart- Product Requirement Document (PRD)- Minutes of meeting (MoM)- HAKI (Hak Kekayaan Intelektual)Achievement:- Successfully initiated the platform used for Knowledge Base documentation- Successfully initiated the platform used for Manual Book documentation- Successfully achieved the target of 1 quarter OKR in just 1 month- Successfully manage and improve the quality of Technical Writer team members- Successfully initiated a centralised document as a single source of truth for the purposes of recording Technical Writer documents.What I did:- Determine the Technical Writer's OKR- Lead more than 5 Technical Writer members to achieve OKR target- Liaise with the Operations team to create a Manual Book document as a technical guide for product use- Liaise with the Product team to create a good Knowledge Base document- Liaise with Engineers to create the Engineering documentation they need- Liaise with Data teams to create data dictionary documentation that will be used by various departments- Create document templates for Manual Books, Knowledge Bases, MoM, PRD, & more- Review, check, and revise all the work of the Technical Writer team personnel- Create a timeline for documentation work that becomes a benchmark for deadlines for task work by team- Initiated the use of Gitbook as a technical documentation platform Lihat lebih sedikit

• 

  Akar inti enterprise

  Sept 2024 - now

  Technical writer specialist

  Akar Inti Enterprise is an IT solutions provider specializing in system integration. They help businesses achieve digital transformation, product development, and overall business enhancement through comprehensive and tailored solutions. Their focus areas include digital solutions, finance, integration, and security.Document created:- FSD (Functional Specification Document)- TSD (Technical Specification Document)- User Manual Guide/Manual Book- API Documentation- Deployment Guide- Docker Documentation- Technical Documentation- Incident Report- All Flowcharts, Sequence Diagram, ERDWork with Enterprise client:- BCA (Sekuritas & SNAP API)- BCA Syariah- ALTO- OCBC- PADI- BHN- CNET- And many more. Lihat lebih sedikit