Experience

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  University of washington medical center and harborview medical center

  Jul 2002 - Jun 2003

  Computer support analyst

  Provided technical support to faculty, support staff, and doctors in the offices of Neurology and Neurosurgery.Purchased and installed all new computers and peripherals with a standardized, secure setup.Updated and secured all client computers with Windows 2000 and Mac OS X in accordance with federal HIPAA requirements.Planned and implemented a cross-platform disaster recovery plan for all client computers.Managed and secured multiple file servers.

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  Renaissance learning

  Jun 2003 - Dec 2005

  Software engineer

  • Developed web-based software for schools, using ASP .NET and C#, that was used to track student progress in math courses and assign homework as needed. • Wrote, optimized, and debugged stored procedures, functions, and views for SQL Server 2000.• Worked closely with the team lead to determine requirements and implementation details. • Planned and developed software for automatically updating customer installed software. • Helped test software on a variety of platforms, including Windows 2000, Windows XP, Mac OS 9 and Mac OS X. Show less

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  Topcoder

  Dec 2005 - now

  Technical project manager / lead

  For client projects:• Work with TopCoder management, staff, and TopCoder customers to determine requirements for various projects.• Translate client requirements into work for the TopCoder development community, either through challenges or directly managing and coaching small teams (2-5 members) of developers.• Work with developers to make sure that the development environments are easy to use and well documented, and the code is well maintained and consistent, to help speed development.• Validate and sign off on fixes from developers and work with developers to ensure proper architectural decisions are made• Manage the source code repository to ensure that it's kept up to date with all documentation and code and that building and deploying the various project pieces is straightforward and well documented.• When needed, do just about any task necessary to keep projects on track, including server management (Windows or Unix), bug fixes in C#, C++, C, Objective-C, Swift, Java, Python, React, Javascript, Typescript, and various SQL variants, as well as deployments of server frameworks and new cloud servers on Azure and AWS.For Topcoder internally:• Support, secure, and maintain all aspects of the Topcoder platform, including 30+ microservices deployed on AWS / ECS, RDS databases (Postgres / MySQL), legacy Informix databases, Redshift data warehouse and loaders, reports in Looker, Kafka deployed on MSK, Elastic / OpenSearch, and Auth0 login.• Make and implement architectural recommendations, including a complete move of all Kafka services from CloudKarafka to MSK, optimization of Elasticsearch, deployment of Conduktor for Kafka management and monitoring, and consolidation of RDS databases to help shave a large portion off of our AWS bill.• As a long term member of the Topcoder community, offer advice and advocate for the members to ensure that changes are properly communicated and our member base is properly taken care of and nurtured. Show less