Experience

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  French's catering and design

  Apr 2003 - Nov 2005

  Assistant operations manager
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  World finance corporation

  Jan 2006 - Dec 2007

  Assistant manager

  • Generated financial sales reports and productivity reports to assist decision-makers with operationalimprovements.• Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.• Identified and resolved accounting and clerical issues that impacted business outcomes.• Performed IT support by troubleshooting, updating devices and supporting software needs.• Recruited, interviewed and hired individuals who would bring passion and dedication to the positionsat hand.• Managed multiple priorities in fast-paced environment.• Communicated issues and inefficiencies with store manager to create strategies and exceed salesobjectives.• Interacted with customers to determine needs and offer product or service solutions.• Resolved all issues professionally and in a timely manner.• Participated daily in search and seizure of property listed as collateral for accounts.• Intense workplace management specializing in loan distribution and financial seizures.• Mastered in the skill customer relations and customer communication.• Maintaining a calm and clear mind and vision against at times could be a tense customer/ employeeencounter.• Organizing and delegating• Traveling for business conferences and expanding my developmental growth.• Officials credit and security checks upon loan requests daily.• Training of all newly hired employees. Show less

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  The institute for pariodontics and implant dentistry

  Mar 2007 - Dec 2008

  Dental assistant

  • Coordinated hygiene inventory management, including tracking supplies, placing orders andverifying receipt of items.• Felt and visually examined gums to detect any sores or signs of disease.• Successfully completed OSHA, ADA and HIPAA compliance trainings.• Designed a dental report card that explained patients’ dental health status and treatment plans.• Set up examination room and dental trays in preparation for examinations and procedures.• Diligently cleaned instruments and work areas in accordance with sterilization and disinfectantprotocol.• Accurately recorded treatment information in patient records.• Displayed expert use of Dentrix computer scheduling program to manage patient appointments.• Quickly and thoroughly set up trays and sharpened instruments.• Completed patient paperwork and scanned into Dentrix system.• Built expertise in patient education.• Alerted other staff when patients arrived and prepared records for dentist review.• Regularly solicited patient feedback to improve customer comfort and satisfaction.• Confirmed patient insurance benefits and checked claim statuses.• Maintained clear, organized dental records and reports.• Worked closely with patients before, during and after dental procedures.• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.• Maintained proper universal precautions and infection control procedures at all times.• Provided compassionate care and ensured patient comfort through exceptional clinical skills, calmand gentle approach and positive rapport development.• Politely answered phones and scheduled or confirmed office appointments and surgeries. Show less

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  National healthcareer association (nha)

  Jan 2017 - Jan 2018

  Certified phlebotomist

  Phlebotomy, specializing in drawing of blood ( venipuncture or capillary stick) for transfusion, apheresis, diagnostic testing, or experimental procedures.Collection of specimens and chain of command Order of draw Recieved the highest testing scores out of the classChosen as class resident aiding classmates during training and clinical studies.

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  West tennessee healthcare

  Feb 2019 - Nov 2020

  Certified phlebotomy technician
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  American health associates

  Jul 2020 - Nov 2020

  Travel phlebotomist
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  Lifeline blood services

  Nov 2020 - Aug 2021

  Apheresis phlebotomist
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  Quest diagnostics

  Dec 2021 - now

  Certified phlebotomist