Experience

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  Vcustomer

  Aug 2006 - Dec 2007

  Fingerhut

  • Take In-bound calls• Up selling• Customer Satisfaction• On the Job Process Training for New Executives• Handling a team• Quality Management• Handling Supervisor Calls

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  Nis sparta

  Feb 2008 - Aug 2010

  Business executive

  • Business Development for Government, PSU Sector & BPO• Servicing Existing and New Clients.• Providing Solution to the Client for Soft Skills Training.• Submition of Tenders Submitted CWG 2010 tender for Volunteer Training from NIS Sparta Other tenders for India Post, RITES, EIL, NTPC and more…

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  Amity university

  Aug 2010 - Sept 2012

  Business manager - govt. & psu's

  Corporate Training• Creating and Adding New Accounts• Providing Training Solutions for Soft Skill and Technical Trainings• Tenders (Technical and Commercial Bids) & Expression of Interest • Interacting with the clients to discuss the product line & offer appropriate training solutions on an ongoing basis, and also convert them into repeat customers through ensuring complete satisfaction• Key Account Management• Conceptualizing the customized structures for trainings & coordinating with clients and operations to ensure maximum customer satisfaction by delivering timely & achieving pre-requisite quality norms Show less

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  Tüv süd

  Sept 2012 - Jun 2015

  Manager - business development (academy) north india

  Corporate Training: • Management Systems related Training and Certification Programs (ISO 9001, EMS 14001,OHSAS 18001,ISO 50000, ISO 22000)• Technical Training• Soft Skill & Behavioral Training• Food Related Training • Quality and Process Improvement related Training• Lean and Six Sigma Training, Certification and Consulting• Environment and Safety related• IT related Training

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  National skill development corporation

  Jun 2015 - Aug 2022

  Project Conceptualization, planning and Implementation of Short Term training, RPL & Special Projects under PMKVY Scheme with Ministries and Govt OrganizationWorking with different Ministries on their schemes related to Sanitation, Health, Construction, Defence, RailwaysProject : Ministry of Defense (MoD), Ministry of Railways (MoR), Ministry of Home Affairs (MHA), Ministry of Labour & Employment (MoLE), Ministry of Jal Shakti (MoJS), Rashtrapati Bhawan, IRCTC, Ministry of Road Transport & Highway (MoRTH), Ministry of Housing and Urban Affairs (MoHUA) and other state departments Skill development initiatives with Forces – Indian Army, Indian Navy, Indian Air Force, CRPF, CISF, BSF, ITBP, SSB & NSG. Objective is to align skill development initiatives for the retiring Defense personnel and their families. Show less

  • Deputy General Manager, Collaboration and Partnerships with Central Ministries

    Apr 2022 - Aug 2022

  • Manager, Collaboration and Partnerships with Central Ministries

    Sept 2021 - Mar 2022

  • Manager, Govt. MoU (Government Grant Management)

    Jun 2017 - Sept 2021

  • Higher Education

    Jun 2015 - Jun 2017
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  Wadhwani foundation

  Aug 2022 - now

  Leading Skill Development projects with Government organizations (Central, State and Universities, State Skill Missions) with the primary mission of accelerating Job Creation & Job Fulfilment.

  • Director - Learner Success

    Jan 2024 - now

  • Senior Manager – Deployment, WO India

    Aug 2022 - Mar 2024
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  Wadhwani foundation

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  Director - learner success