Paul Lemieux

Paul lemieux

bookmark on deepenrich
location of Paul LemieuxGreater Chicago Area
Followers of Paul Lemieux633 followers
  • Timeline

  • About me

    Director, Support AMER

  • Education

    • Rensselaer polytechnic institute

      2007 - 2011
      Bachelor of science (bs) computer & systems engineering

      Activities and Societies: Phi Mu Delta Fraternity WRPI Computer & Systems EngineeringNetworking

  • Experience

    • Cisco systems

      Jan 2011 - Aug 2011
      Calo co-op
    • Factset research systems

      Jan 2012 - Jun 2013
      Systems engineer

      Network monitoring and troubleshooting. Network maintenance, device upgrades, and network services management.

    • Meraki, inc.

      Jul 2013 - Dec 2014
      Network support engineer

      Respond to technical support issues via phone and emailReproduce issues and validate bugsInterview candidates for hireLead training for new hires and partners

    • Cisco meraki

      Nov 2018 - now

      Create and implement Support policies.Mentor team and direct workInterview candidates for hireTechnical escalation point

      • Regional Director

        Jun 2023 - now
      • Technical Support Manager

        Dec 2014 - now
      • Senior Manager, Support

        Nov 2018 - Jun 2023
  • Licenses & Certifications

    • Ccna: security

      Cisco
      May 2014
    • Ccna: voice

      Cisco
      May 2014
    • Ccna

      Cisco
      May 2014
  • Volunteer Experience

    • Food Bank Worker

      Issued by Montgomery New York Food Bank
      Montgomery New York Food BankAssociated with Paul Lemieux